Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
Work History
Executive Lieutenant
Detroit Police Department
04.1999 - Current
Skilled at working independently and collaboratively in team environment.
Worked well in team setting, providing support and guidance.
Excellent communication skills, both verbal and written.
Proved successful working within tight deadlines and fast-paced environment.
Organized and detail-oriented with strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Established and enforced employee performance policies.
Supervised and coordinated daily operations of patrol shifts of up to 22 officers.
Assistant Loss Prevention Manager
Home Depot
10.1997 - 04.1999
Conducted daily store walk-throughs to identify potential security risks.
Trained personnel on security best practices, protocols and procedures.
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Generated comprehensive reports documenting evidence of attempted theft and recovered merchandise.
Patrolled store premises to detect and prevent shoplifting and security breaches.
Worked with auditors to conduct investigations into suspected theft or fraud by internal personnel.
Collaborated with law enforcement to detain and prosecute theft perpetrators, appearing in court hearings to provide honest and full eyewitness testimony of events.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Loss Prevention Manager
Kohls Department Store
09.1996 - 10.1997
Trained loss prevention staff, retail managers and store employees on loss control and prevention measures.
Installed and maintained covert security equipment.
Monitored paperwork procedures to prevent error-related losses.
Supervised surveillance, detection and criminal processing related to theft and criminal cases.
Worked closely with law enforcement in investigating and solving theft and fraud cases.
Supported audits, shortage control initiatives, apprehensions, and disposition by preparing and reviewing associated paperwork.
Reviewed and updated store security policies and procedures.
Stepped up to assist customer service manager with complaints and issues during times of department short staffing.