Jason Lee

• Transformed underperforming departments with strategic planning efforts focused on process improvement.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
• Championed the adoption of new software tools that streamlined workflows across multiple departments.
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Delivered services to customer locations within specific timeframes.
• Developed and maintained courteous and effective working relationships.
• Skilled at working independently and collaboratively in a team environment.
• Paid attention to detail while completing assignments.

Consumer Operation Manager I.E Fleet Manager is responsible for overseeing the management and maintenance of a company's fleet of vehicles, which can include cars, trucks, vans, and specialized vehicles. The role involves strategic planning, operational coordination, maintenance scheduling, and ensuring compliance with regulations and company policies.

Fleet Operations Management:

• Develop and implement strategies for efficient use of the fleet to meet operational needs while minimizing costs.
• Coordinate vehicle allocation and scheduling to optimize utilization and ensure timely deliveries or services.
• Monitor fuel consumption, mileage, and vehicle performance to identify areas for improvement and cost reduction.

Budgeting and Cost Control:

• Develop and manage fleet budget, including forecasting expenses for maintenance, repairs, fuel, and vehicle replacements.
• Identify cost-saving opportunities, negotiate contracts with suppliers, and implement strategies to reduce operational expenses.

Driver Management:

• Recruit, train, and manage drivers, ensuring they follow safety protocols, regulations, and company policies.
• Address driver concerns, conduct performance evaluations, and provide necessary support to enhance their productivity.

A Delivery Supervisor is responsible for overseeing the efficient and timely delivery of products, goods, or services to customers. This role involves managing a team of delivery drivers, coordinating schedules, ensuring adherence to quality and safety standards, and addressing any issues that arise during the delivery process.

Team Management:

• Supervise and leads team of delivery drivers, providing guidance, training, and support to ensure their effective performance.
• Assign delivery routes and schedules to drivers, considering factors like location, traffic, and delivery volume.

Delivery Coordination:

• Plan and organize daily delivery schedules to maximize efficiency and meet customer deadlines.
• Coordinate with other departments, such as warehouse and logistics, to ensure seamless integration of delivery operations.

Quality Control:

• Ensure that all products or goods are properly packaged, loaded, and secured for safe transportation.
• Monitor deliveries to ensure Teammates meet quality standards and customer expectations.