Jason L. Holder
Technical Service
Lufkin
Summary
To obtain a position that will allow me to utilize and expand my knowledge in the Forest Products Specialty Wax field.
Technical services professional with strong foundation in troubleshooting, system support, and client communication. Adept at collaborating with teams to resolve complex technical issues and deliver reliable solutions. Prioritize adaptability and efficiency to meet evolving project demands. Known for strong analytical skills, technical proficiency, and results-driven approach.
Overview
24
24
years of professional experience
Work History
NA Specialty Wax Technical Leader
Hexion Inc.
01.2017 - Current
- Responsible for providing technical knowledge, advice and support to sales representatives, manufacturing and customer’s pre, during and after the sales process
- Resolve requests regarding product/service technical issues and to maximize the benefits derived from the products or services
- Understands the product chemistry and customer process and leads the efforts in customizing the product solution to the benefit of the customer
- Provides technical expertise to sales representatives and customers throughout the sales process
- Helps the customer maximize the benefits derived from the product/services provided
- Responsible or involved in projects based at the customer site(s)
- Resolves requests regarding product/service technical issues
- Provides technical knowledge and product recipe support to the wax manufacturing facilities
- Maintains up to date and comprehensive knowledge of the organization and competitive products
- Delivers technical presentations to sales teams and customers
- Leads efforts to customize product formulations and develop enhanced product technology
- Develops a keen understanding of the customer needs and links them to the organization product and services
- Coordinates with various functions, including EH&S, engineering, manufacturing, legal, finance, marketing and sales, to ensure successful product development
Chemist
Hexion Specialty Chemicals/Momentive Specialty Chemicals/Hexion Inc.
01.2009 - 01.2017
- Identifies, collects and evaluates new product ideas or strategic product extensions to determine their potential to address customer needs and to achieve goals in revenue growth and market share
- Translates research discoveries into usable and marketable products
- Leads, plans and tracks all phases of the product life cycle, from inception through introduction into the marketplace
- Evaluates the viability of new product ideas in the context of the organization's strengths and capabilities, production capability, quality, costs, and marketplace demands
- Provides technical knowledge to the wax manufacturing facilities
- Carries out various lab activities including lab scale wax emulsion manufacturing, physical property testing, oriented strandboard and particleboard panel manufacturing and testing
Technical Service/Sales PF Resin and Specialty Wax-OSB
Borden Chemical/Hexion Specialty Chemicals
01.2005 - 01.2009
- Interfacing with customers over a four state area-Texas, Oklahoma, Louisiana, and Arkansas
- Generating reports on all customer visits-including tracking resin performance and developing plans for improvement
- Develops a keen understanding of customer needs and links them to the organization's products and/or services
- Conducts technical service work-including developing and conducting design of experiments at customer’s facilities
- Responsible for the development and revisions of technical service standard operating procedures (SOP’s)
- Tracking of customer orders and deliveries
- Coordinating adequate volumes shipped and scheduled delivery times
- Securing, scheduling, and conducting resin trials at customer’s facilities
- Coordinates various functions, logistics, production plants, and customer service to ensure customer’s needs and expectations are met
- Provides technical input into bid proposals, projects and technical documents within the sales process
- Coordinates with customer’s environmental department to ensure product is in compliance with EH&S standards
- Delivers technical presentations to sales teams and customers
Resin Technologist
Borden Chemical
01.2004 - 01.2005
- Development and manufacture of lab-scale batches of phenolic resin
- Manufacture and testing of oriented strandboard and plywood panels
- Assisting sales and technical service staff in the field
Environmental Specialist
Missouri Department of Natural Resources
01.2001 - 01.2003
- Conduct wasteload allocation surveys, requested annually by Water Pollution Control Program (WPCP)
- These studies include physical, chemical, and biological monitoring of streams
- Duties included planning and coordinating sampling activities, sample collection, field analysis, and report preparation
- Served as team leader or team member of a group of 2-4 other specialist responsible for the completion of the assigned survey
- Responsible for compliance monitoring surveys conducted at NPDES permitted facilities that were requested by regional offices and the WPCP
- Duties included coordinating sampling activities, providing technical assistance, and taking the lead on enforcement requests
- In addition, planning and coordinating individual surveys as assigned
- This included collection of samples, completing all necessary documents (chain-of-custody, technical reports, field notes), performing field measurements and analyses, and transferring samples properly to the Chemical Analyses Laboratory
- Responsible for quarterly ambient stream and herbicide monitoring
- Duties included sampling of streams and lakes for nutrients and herbicides
- Duties included organizing and coordinating sampling events with other specialist, collection of water samples, performing field measurements and determination of flow volumes
- Coordinated and conducted field QA/QC audits on contract laboratories that monitored groundwater or methane gas at closed sanitary landfills
- Duties included critical observation of field techniques of contract laboratories and conducting performance checks of their field equipment
- Individual audits included on-site critique of field sampling methods, splitting of samples, technical assistance and report preparation
- Responsible for the development and revisions of the Department’s standard operating procedures (SOP’s)
- Responsible for maintaining and repairing field instruments (i.e., pH, conductivity, dissolved oxygen, GPS) for the Field Services Section and perform monthly quality control audits on the aforementioned instruments
Education
High School -
Huntington High School
Huntington, TXAssociate of Arts - undefined
Angelina Junior College
Lufkin, TXBachelor of Science - Forestry
Stephen F. Austin State University
Nacogdoches, TXSkills
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Microsoft PowerPoint
- SAP
- Minitab
- Six-Sigma Green Belt
- Advanced Green Belt
- Statistical Process Control
- Statistical Process Improvement
Product management
Quality assurance
Product optimization
Patents
Holder, Jason L. "Sizing and Rheology Agents For Gypsum Stucco Systems For Water Resistant Panel Production" US Patent US20130047885A1. 28 Feb. 2013.
Holder, Jason L. "Triglyceride compositions useful for preparing composite panels and applications thereof" US Patent US20100186627A1. 29 Jul. 2010.
Holder, Jason L. "Compositions And Processes For Dust Suppression" WIPO(PCT) WO2013022596A1. 14 Feb 2013.
Holder, Jason L. "Triglyceride compositions useful for preparing composite panels and applications thereof" US Patent US20100186627A1. 29 Jul. 2010.
Holder, Jason L. "Compositions And Processes For Dust Suppression" WIPO(PCT) WO2013022596A1. 14 Feb 2013.
Timeline
NA Specialty Wax Technical Leader
Hexion Inc.
01.2017 - Current
Chemist
Hexion Specialty Chemicals/Momentive Specialty Chemicals/Hexion Inc.
01.2009 - 01.2017
Technical Service/Sales PF Resin and Specialty Wax-OSB
Borden Chemical/Hexion Specialty Chemicals
01.2005 - 01.2009
Resin Technologist
Borden Chemical
01.2004 - 01.2005
Environmental Specialist
Missouri Department of Natural Resources
01.2001 - 01.2003
Associate of Arts - undefined
Angelina Junior College
Bachelor of Science - Forestry
Stephen F. Austin State University
High School -
Huntington High School
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