Recent Master of Public Health graduate, devoted to improving public safety. Vast biological, infectious disease, and health knowledge. Looking to begin a career in a field where a difference can be made on every level.
Overview
11
11
years of professional experience
Work History
Team Leader
Target
10.2021 - Current
Supervised team members to confirm compliance with set procedures and quality requirements.
Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
Built strong relationships with customers through positive attitude and attentive response.
Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
Worked with team to identify areas of improvement and devised solutions based on findings.
Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Medical Assistant & Medical Scribe
Dr. Todd Aust
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Documented vital signs and health history for patients in clinic and hospital environments.
Collected and documented patient medical information such as blood pressure and weight.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant & Medical Scribe
MedShield
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Called and faxed pharmacies to submit prescriptions and refills.
Sales Associate
Linda's Toy Box
07.2016 - 10.2021
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Prepared merchandise for sales floor by pricing or tagging.
Bartender Manager
The Platform
04.2017 - 05.2019
Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
Fostered strong relationships with regular patrons through personalized service that encouraged repeat business.
Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
Provided exceptional customer service, anticipating guests'' needs and exceeding their expectations consistently.
Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
Increased overall revenue with creative drink promotions and themed events.
Bartender
Shelly's
08.2013 - 01.2017
Sales Associate
S & S Sports Center
05.2013 - 07.2015
Education
Master of Public Health -
Louisiana State University Shreveport
Shreveport, LA
04.2024
Bachelor of Biological Sciences - Integrative Biology
Southeastern Louisiana University
Hammond, LA
04.2017
Some College (No Degree) -
St. George School of Medicine
St. George, Grenada
Skills
Work Planning
Documentation And Reporting
Team Supervision
Risk Assessment
Performance Evaluations
Problem-Solving
Epidemiological analysis
Disease outbreak investigation
Disease control
Food safety management
Workplace safety inspection
Hazardous Materials Handling
Public health education
Occupational health evaluation
Foodborne illness investigation
Process Improvement
Volunteer And Community Service
Kappa Alpha Order, Hammond, LA, 2,000+, Fall 2013 – Spring 2017
Atnena Luster DNP, Hammond, LA, 1,500+, Spring 2012 – Spring 2017
North Oaks Hospital, Hammond, LA, 500, Spring 2017 – Summer 2017
Dr. Spencer Tucker, General Surgeon, Hammond, LA, 250, Spring 2013 – Fall 2013
Dr. Chad Domangue, Hammond, LA, 250, Spring 2016 – Fall 2016
Awards And Scholarships
TOPS Honor Scholarship, Fall 2013, Spring 2014, Fall 2014, Spring 2015, Fall 2015, Spring 2016, Fall 2016, Spring 2017
TOPS Honors Stipend, Fall 2013, Spring 2014, Fall 2014, Spring 2015, Fall 2015, Spring 2016, Fall 2016, Spring 2017
Southeastern Honor Scholarship, Fall 2013, Spring 2014, Fall 2014, Spring 2015, Fall 2015, Spring 2016, Fall 2016
Southeastern Housing Scholarship, Fall 2013, Spring 2014, Fall 2014, Spring 2015
Southeastern Progression Scholarship, Fall 2013, Spring 2014, Fall 2014, Spring 2015, Fall 2015, Spring 2016
SELU Dean's list, Spring 2014, Fall 2014, Fall 2015, Spring 2016, Spring 2017
SELU Presidents list, Fall 2020, Spring 2021
LSUS Presidents List, Spring 2023, Summer 2023, Fall 2023, Spring 2024
References
Dr. Atnena Luster, atnena.luster@selu.edu, (901) 288-5200, Student Union Room 1401, Hammond, LA, 12289