Jason Lillion
Fort Drum,NY
Summary
Resourceful Front End Supervisor known for high productivity and efficient task completion. Specialize in customer service management, operational workflow optimization, and team leadership. Excel in communication, problem-solving, and adaptability to ensure seamless front-end operations and enhanced customer satisfaction.
Overview
7
7
years of professional experience
Work History
United States Army
Horizontal construction engineer
Fort Drum, NY
07.2023 - Current
- Operated tractor and trailer combination to transport heavy equipment to work sites.
- Performed troubleshooting activities when unexpected issues arose while working on an assignment.
- Paved way for army movements with use of road graders.
Front End Supervisor
Home Depot
Ridgecrest, CA
01.2023 - 07.2023
- Provided excellent customer service by assisting customers with their needs or inquiries.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Delegated work tasks to employees based on shift requirements, individual strengths, and unique training.
- Resolved customer complaints in a professional manner.
Shift Leader
Starbucks
Ridgecrest, CA
10.2018 - 01.2023
- Coordinated shift workers for inventory receiving, auditing and restocking.
- Upheld company standards and compliance requirements for operations.
- Handled emergency situations with composure and in accordance with company guidelines.
- Assisted general manager with operations game plan and company initiatives implementation.
Education
High School Diploma -
Cerro Coso Community College
Ridgecrest, CASkills
- Customer service
- Time management
- Problem solving
- Communication skills
Affiliations
- Sports
- Reading
Websites
Timeline
United States Army
Horizontal construction engineer
07.2023 - Current
Front End Supervisor
Home Depot
01.2023 - 07.2023
Shift Leader
Starbucks
10.2018 - 01.2023
High School Diploma -
Cerro Coso Community College
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