Jason Lin
Flushing
Summary
Dynamic and customer-focused professional. Fluent in Mandarin, I excel in effective communication and conflict resolution, ensuring customer satisfaction. Recognized for resolving complaints efficiently and collaborating with team members to enhance service quality. Proven ability in data entry as I sometimes cash out the register at the end of business day and time management skills is shown through the fact that I am a full-time college student while also having a part-time job.
Overview
2
2
years of professional experience
Work History
Cashier
Wok Wok Chinese Restaurant
10.2023 - Current
- Welcomed customers and helped determine their needs.
- Performed other duties as assigned by management.
- Resolved customer complaints professionally, in accordance with restaurant policy.
- Issued receipts, refunds, credits or change due to customers.
- Answered phone calls to assist customers with questions and orders.
- Worked closely with front-end staff to assist customers.
Education
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
New York, NY12-2025
Associate of Arts - Criminal Justice
Kingsborough Community College
Brooklyn, NY01-2024
Skills
- Fluent in Mandarin
- Research
- Effective communication
- Team collaboration
- Problem solving
- Empathy and patience
- Conflict resolution
- Data entry
- Time management skills
Accomplishments
- I was on the Dean's List for every semester while attending Kingsborough Community College and had graduated with honors.
- I am also on the Dean's List for every semester at John Jay College of Criminal Justice and expecting to graduate with honors after the Fall semester in 2025
Languages
Chinese (Mandarin)
Native or Bilingual
Timeline
Cashier
Wok Wok Chinese Restaurant
10.2023 - Current
Bachelor of Arts - Criminal Justice
John Jay College of Criminal Justice
Associate of Arts - Criminal Justice
Kingsborough Community College
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