Server with a proven track record in training, customer service, and conflict resolution. Expertise in managing financial records and utilizing Microsoft Excel to enhance operational efficiency.
Overview
4
4
years of professional experience
Work History
Senior Server
Powers Inn and Pub
Mechanicville, New York
11.2021 - Current
Trained new servers on menu items and service protocols.
Handled cash and processed payments accurately at the register.
Resolved customer complaints promptly to ensure satisfaction.
Greeted customers, answered questions, and recommended specials to increase profits.
Intern
Saratoga's Community Federal Credit Union
Saratoga Springs, New York
01.2025 - 06.2025
Assisted in preparing monthly financial statements for accurate reporting.
Maintained organized records of financial transactions for easy retrieval.
Managed data entry for customer information in banking software.
Participated in training sessions to learn banking regulations and compliance.
Food Runner
NYRA
Saratoga Springs, New York
06.2024 - 08.2024
Worked Belmont Stakes 2024 Season
Delivered food to guests in a timely manner while following safety protocols.
Responded promptly to customer inquiries and requests for additional items or services.