Jason Longo
Harrisburg,PA
Summary
Experienced and adaptable senior product manager with a proven track record of leading product development projects and enhancing user satisfaction. Skilled in managing cross-functional teams to launch successful products. Proficient in stakeholder engagement and implementing agile methodologies for efficient project execution.
Overview
27
27
years of professional experience
Work History
Senior Product Manager, Professional Services
Newfold Digital
12.2019 - Current
- Responsible for all labor-based Pro Services across all major brands: ($40M Annual Portfolio)
- Increased product adoption by identifying customer needs and developing innovative product features.
- Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
- Successfully integrated AI solutions into service processes to cut delivery time.
- Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
- Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
- Designed and coordinated processes applicable to numerous projects for design efficiency and continuity.
- Ensured regulatory compliance by working closely with legal departments on necessary documentation and approvals.
- Oversaw product design and roadmap and coordinated aspects of development and rollout.
- Led cross-functional teams for successful product launches, resulting in increased market share.
- 2021 0-1 Launch of new Go Forward Professional Services Portfolio which won a Bronze Stevie Award for “New Product & Service Categories - Business Technology”
- 2023 0-1 Launch new SEO service line, resulting in 64% subscriber growth and 75% revenue increase.
- Mentored junior Product Managers in effective project management techniques and industry best practices.
Product Manager, Premium Services
Web.com
10.2013 - 12.2019
- 0-1 Design, build and launch of first website design service for WordPress.
- Owned SEO and Advanced Custom Website product lines, overseeing strategy, Sales enablement, and CX.
- Collaborated with sales teams to develop effective training materials that drove increased product knowledge among staff members, resulting in higher close rates.
- Managed stakeholder expectations effectively throughout the entire product development process.
- Managed full product lifecycle, from ideation through post-launch support, ensuring consistent quality control measures were in place.
- Led cross-functional teams to deliver high-quality products on time and within budget constraints.
- Developed product documentation to communicate upcoming features and products to internal teams.
- Communicated effectively with team members to deliver updates on project milestones and deadlines.
- Collaborated with sales, marketing, and support teams to launch products on time and within budget.
- Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
Product Strategy & Marketing
Web.com eCommerce
01.2009 - 01.2013
- Spearheaded product development and go-to-market strategies for eCommerce platform
- Successfully launched and grew newly developed eCommerce platform working closely with sales and marketing.
- Managed team of developers in Agile development
- Managed customer support staff for the new platform
General Manager, SaaS
Solid Cactus
05.2005 - 05.2009
- Company Overview: (Acquired by Web.com)
- 0-1 Design and launch of ecommerce order management platform.
- Responsible for several SaaS eCommerce products including FeedPerfect- marketplace price aggregator, review management and shipping services leveraging public APIs.
- Managed a team of developers in Agile environment.
- (originally Cactus Complete Commerce)
Vice President of Operations
Neeps Inc.
05.1998 - 04.2005
- Ran daily operations for a portfolio of start-up pet supply eCommerce stores.
- Managed a team of customer service and warehouse fulfillment staff.
Education
B.A. - History, Minor in Sociology and Political Science
University of Pittsburgh
Skills
- Strategic planning
- Stakeholder Management and negotiation
- Product roadmaps and launches
- Cross-functional collaboration and leadership
- Data Analytics, product metrics and KPI management
- P&L management and pricing strategies
- Sales enablement and product marketing
- Product documentation
- Portfolio and System Consolidations
- AI adoption
- Staff management
- Salesforce
- Microsoft office
- Jira / Confluence
- Figma
- Tableau
Award
● Bronze Stevie Award for “New Product & Service Categories - Business Technology”
Timeline
Senior Product Manager, Professional Services
Newfold Digital
12.2019 - Current
Product Manager, Premium Services
Web.com
10.2013 - 12.2019
Product Strategy & Marketing
Web.com eCommerce
01.2009 - 01.2013
General Manager, SaaS
Solid Cactus
05.2005 - 05.2009
Vice President of Operations
Neeps Inc.
05.1998 - 04.2005
B.A. - History, Minor in Sociology and Political Science
University of Pittsburgh
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