Jason L. Townson
Hazlewood,MO
Summary
Dedicated and dependable professional with a strong background in customer service, personal care, and operational support. Skilled in fast-paced environments with a focus on customer satisfaction, safety, and team collaboration. Excellent interpersonal and communication skills with a proven ability to handle responsibilities with integrity and precision. Proficient in Microsoft Word and Excel.
Overview
21
21
years of professional experience
Work History
Delivery/Operations Associate
Puritan Springs
St. Louis, MO
01.2020 - Current
- Assisted with loading and delivering bottled water to residential and commercial customers.
- Assisted with product sales
- Provided friendly, reliable service and ensured timely delivery.
- Maintained delivery logs and ensured vehicle cleanliness and safety.
Floor Host
Savannah's on Hanna
Harrisburg, Pennsylvania
01.2011 - 01.2020
- Delivered exceptional customer service in HOSPITALITY and entertainment setting.
- Handled cash and credit transactions, ensuring accurate reconciliation of registers.
- Secured building access and oversaw customer safety and conduct.
- Collaborated with staff to ensure smooth operation of events and daily service.
Personal Care Assistant
Hearts and Hands of Care
Anchorage, AK
01.2011 - 01.2013
- Provided compassionate care to a severely disabled client in a home setting.
- Accompanied client during extended public outings.
- Maintained full responsibility for client's well-being during independent 8-hour shifts.
Telemarketer
Xentel
St. Louis, MO
01.2006 - 12.2006
- Conducted outbound calls with energy and professionalism to promote fundraising campaigns.
- Consistently met or exceeded call and conversion targets.
Cashier/Server
Long John Silver’s
St. Louis, MO
01.2004 - 12.2004
- Prepared and served food while adhering to safety and sanitation standards.
- Accurately managed point-of-sale transactions and balanced register.
- Conducted inventory tracking and maintained clean workstations.
Education
Bachelor of Arts - Communications/ Sociology
Tennessee State University
Nashville, Tennessee01.2010
Bachelor - General Agriculture
Missouri University
Columbia, Missouri01.2008
Associates of Arts Degree - General Studies
College of the Sequoias
Visalia, California01.2007
Associates of Arts Degree - General Studies
Butler Community College
El Dorado, Kansas01.2006
Skills
- Delivery logistics
- Route optimization
- Inventory management
- Vehicle maintenance
- Customer service
- Sales support
- Cash handling
- Safety compliance
- Team collaboration
- Time management
Timeline
Delivery/Operations Associate
Puritan Springs
01.2020 - Current
Floor Host
Savannah's on Hanna
01.2011 - 01.2020
Personal Care Assistant
Hearts and Hands of Care
01.2011 - 01.2013
Telemarketer
Xentel
01.2006 - 12.2006
Cashier/Server
Long John Silver’s
01.2004 - 12.2004
Bachelor of Arts - Communications/ Sociology
Tennessee State University
Bachelor - General Agriculture
Missouri University
Associates of Arts Degree - General Studies
College of the Sequoias
Associates of Arts Degree - General Studies
Butler Community College
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