Jason Luthge
Spring Valley,CA
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Porter II
Deployed Services
10.2023 - 10.2023
- Performed maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Communicated with coworkers and managers about completed duties.
- Organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Increased workplace safety by immediately reporting potential hazards.
- Resolved guest inquiries punctually and politely for professional customer service.
- Stored supplies safely and securely to prevent theft and damage.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Reconciled used supplies against inventories for timely stock replenishment.
- Carried and transported guest luggage for smooth check-in and check-out processes.
- Updated visitor and delivery logs for correct, current security records.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Responded immediately to calls from personnel to clean up spills and wet floors.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Supervised supplies in inventory and submitted reorder requests.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Maintenance Supervisor-Training
Deployed Services
06.2023 - 10.2023
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
- Established and documented protocols for preventive maintenance procedures, decreasing equipment issues, and reducing downtime.
- Kept track of equipment, inventories, and system upgrades in order to prepare and present detailed reports to upper management.
- Supervised 30 employees and scheduled shifts.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Provided guidance to management regarding project bids for onsite improvements.
- Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
- Negotiated contracts with vendors for cost-effective materials procurement.
- Procured pricing information from various vendors to support cost-effective purchasing.
- Tracked and managed department costs for good budget adherence.
- Tracked and progressed maintenance requests in CMMS systems to meet schedules.
- Created and maintained daily and weekly reports for upper management.
- Scheduled and oversaw maintenance, repair and installation activities.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Supervised team of installers and mechanics to complete work on time and to company standards.
- Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
- Monitored daily progress and work quality to provide guidance and direction to mechanics and installers.
- Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
- Managed efficient teams of up to 100 employees.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
- Organized ongoing maintenance schedules to boost system performance.
- Efficiently assisted service workers with problematic transactions to maintain customer satisfaction and quickly rectify issues.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Reviewed and studied blueprints to double-check installation and implementation project requirements.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored product quality and communicated necessary improvements to site superintendent.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
- Coordinated preventative maintenance schedules, verifying equipment safety and function.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Increased productivity by reducing downtime, budgeting effectively, allocating tasks, and maintaining high standards of safety and work quality.
Porter
Deployed Services
02.2023 - 06.2023
- Communicated with coworkers and managers about completed duties.
- Performed maintenance duties as directed.
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Cleaned and organized building areas as required.
- Maintained building exteriors for professional, clean presentation standards.
- Stored supplies safely and securely to prevent theft and damage.
- Increased workplace safety by immediately reporting potential hazards.
- Delivered guest messages quickly and correctly, maintaining information confidentiality.
- Resolved guest inquiries punctually and politely for professional customer service.
- Replaced light bulbs, tested alarms and unclogged toilets for good general maintenance.
- Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
- Reconciled used supplies against inventories for timely stock replenishment.
- Updated visitor and delivery logs for correct, current security records.
- Identified repair needs and major maintenance concerns, and escalated issues to management.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
- Maintained optimal supply levels to meet daily and special cleaning needs.
- Used hand trucks or manually lifted supplies, equipment and heavy furniture.
- Assisted with special facility events by preparing rooms, installing decorations and transporting supplies.
- Followed safety standards and established SOPs when handling, mixing and storing hazardous chemicals.
- Promoted building security by locking doors and checking electrical appliances for safety hazards.
- Supervised supplies in inventory and submitted reorder requests.
- Helped outside crew complete grounds maintenance tasks such as mowing grass, trimming bushes and removing debris.
Courier
FedEx Express
02.2022 - 02.2023
- Required to lift at least 50 lbs.
- Must have good human relations and communication skills.
- Drove safely at all times to avoid accidents and harm.
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
- Followed company policies and procedures during shift.
- Verified package information to check for accuracy and completeness.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Contacted customers to confirm delivery details and locations.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS navigation systems to navigate faster routes.
- Logged delivery information in tracking systems to enable real-time delivery status.
- Utilized communication devices to stay in contact with dispatch and provide real-time status updates.
- Inspected truck prior to delivery, checking for proper stowage of packages.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Collected payments from customers for packages delivered and provided receipt to use as proof of transaction.
- Delivered packages to customer doorsteps and business offices.
- Obtained signatures for delivery documents and packages.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Followed safety procedures and regulations to protect packages and vehicles.
- Communicated with dispatch and customers for accurate delivery information.
- Managed delivery route for optimal use of time and fuel.
- Built professional relationships with customers and business partners to establish trust and credibility.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
- Conducted daily vehicle inspections and reported maintenance issues for immediate remediation.
- Tracked delivery status and updated customers for expected delivery time.
- Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
- Maximized processes by managing delivery schedules and prioritizing based on urgency.
- Handled receipt, storage, identification and delivery of products for clients.
- Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
- Escalated issues to supervisor for immediate remediation.
- Properly documented all specimens received using barcode scanner.
- Processed payments and handled cash transactions to secure proper compensation.
Seasonal Driver's Helper
United Parcel Service (UPS)
11.2021 - 02.2022
- Served as Seasonal Driver's Helper delivering packages up to 100 pounds to residential areas all around Chula Vista area
- Delivered packages to their customers as expeditiously as possible and as safely as possible.
- Displayed very good communication and customer service skills.
- Assisted driver with product or package deliveries to residential and commercial locations.
- Assisted drivers with loading and unloading packages onto delivery trucks to maintain deadlines.
- Exhibited good attendance, work habits, and willingness to learn job functions.
- Lifted and carried packages weighing up to 100 pounds.
- Arranged packages on truck to achieve best use of storage space and to minimize damage.
- Prevented damage to packages and products by correctly securing loads.
- Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
- Used hand trucks and dollies to safely transport heavy and cumbersome packages.
- Scanned and tracked packages for delivery accuracy and security.
- Maintained vehicle organization and cleanliness and reported any issues to driver.
- Used proper safety techniques and gear such as lifting straps to move items off truck.
- Reported package damage or delivery issues to driver for swift resolution.
- Verified and documented package deliveries for proof of accuracy and deadline adherence.
- Monitored traffic conditions to proactively suggest reroutes to avoid delays.
- Reduced unnecessary delays, collaborating with drivers to plan and navigate routes.
- Managed detailed records of packages and deliveries according to established protocols.
- Assisted with shipment preparation and documentation to support accuracy and proper tracking.
- Maintained clean, orderly work environment free of hazards.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Assisted in receiving, stocking and distribution of merchandise.
- Helped train new employees in safe practices and warehouse procedures.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Operated equipment while observing standard safety procedures.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Strapped items down over protective padding to secure throughout transportation.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Moved furniture and boxes using utility dolly and truck ramp.
- Managed warehouse operations and verified proper shipment procedures.
- Surrounded items in cling film, padded blankets, and tape to protect from damage.
- Streamlined material delivery processes which increased efficiency and reduced downtime.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
Customs and Border Patrol Agent
Department of Homeland Security
09.2020 - 11.2021
- Detected and prevented terrorists and terrorist weapons from entering United States.
- Enforced customs, immigration, and agricultural laws and regulations at U.S. ports of entry and pre-clearance locations worldwide preventing illegal trafficking of people, narcotics, and contraband into United States.
- Performed inspection, intelligence analysis, examination, and law enforcement activities including apprehension, detention and arrest relative to arrival and departure of persons, conveyances and merchandise at ports of entry.
- Conducted developmental level officer duties to protect U.S. Homeland, enforce federal laws, and efficiently facilitate legitimate trade and travel.
- Developed, planning, and participating in tactical operations.
- Interacted with carriers, other agencies and foreign entities to exchange information and provide guidance on admissibility/compliance.
- Processed undocumented aliens at border patrol stations and furnished case resolution details to resolve immediate situations.
- Used variety of law enforcement databases such as National Crime Information Center and Terrorist Screening Database.
- Secured geographical borders and coastal waters from unauthorized entry to enable better border enforcement.
- Conducted traffic patrols and vehicle checks to identify people attempting to illegally cross United States border.
- Communicated with Spanish-speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
- Communicated with Spanish-speaking undocumented aliens and smugglers to obtain information and issue verbal commands.
- Patrolled coastal waterways and international boundary in vehicles, watercraft and UTV's to identify and apprehend people attempting unauthorized border crossings.
- Surveilled land borders from covert locations to detect and apprehend undocumented aliens and smugglers.
- Identified and followed tracks, physical evidence and scents to locate and detain undocumented aliens and people traffickers.
- Worked with trained K-9 partners to locate undocumented people and facilitate transport to border patrol facility.
- Patrolled international land borders and coastal waters.
- Partnered with aircraft-based law enforcement agents to find and apprehend ground-based undocumented aliens and people smugglers.
- Detected and prevented terrorists and terrorist weapons from entering country.
- Rendered necessary medical assistance to undocumented aliens and arranged transport to medical facility in emergency situations.
- Utilized infrared scopes during nighttime surveillance to detect presence of unauthorized people attempting entry into United States.
- Searched farms, ranches and urban sites to locate and apprehend people attempting illegal United States entry.
- Validated immigration documents, asked questions and reported discrepancies to authorities for further review.
- Interacted with carriers, agencies and foreign entities to provide guidance on admissibility and compliance.
- Explained laws and regulations to travelers and distributors and promoted comprehension to foster adherence to requirements.
- Prevented illegal trafficking of people and narcotics.
- Identified and seized contraband, undeclared merchandise and vehicles or boats containing such merchandise.
- Developed, planned and participated in tactical operations.
- Performed intelligence analysis and law enforcement activities such as apprehension, detention and arrest.
- Supported law enforcement agencies by providing accurate and timely data regarding illegal activity and testimony to facts related to cases.
- Summoned law enforcement to detain persons found to be in violation of customs or immigration laws and arrange for legal actions.
- Collected samples of import merchandise for additional testing, examination and appraisal.
- Reported seized contraband or attempts to illegally transport goods to proper authorities and documented observations and evidence for future actions.
- Examined baggage and personal items upon entering or leaving country to verify adherence to customs requirements and identify suspected violations.
- Identified contraband items and seized according to customs laws.
- Evaluated shipments to determine duty and taxes due, completed applicable paperwork and informed individuals of expected liabilities.
- Detailed persons violating duly established laws and followed orders for further processing.
- Documented activities in reports and testified in court proceedings to actions.
- Completed investigations of applications for refunds of duties or mitigation of assessed penalties.
- Located and procured undeclared items or contraband and processed according to protocol to prevent entry into sovereign soil.
- Initiated civil and criminal prosecutions and cooperated with law enforcement agencies in investigation and prosecution of persons in violation of immigration or customs laws.
- Conducted K-9 inspections to detect drugs, explosives and cash.
Training Officer
United States Navy
01.2014 - 09.2020
- Created data base for all newly assigned personnel to command through Microsoft Excel.
- Issued each team member their own training jacket/folder
- Maintained individual training lectures, certificates and qualifications for each team member.
- Completed training kept in encrypted folder in designated work center issued computer hard drive.
- Created training syllabus and training lectures through Microsoft Power Point and Microsoft Word.
- Conducted on-the-spot training to all newly assigned personnel to command and all embarked squadrons prior to deployments and weapons evolutions.
- Created sign-in sheet for each training lecture and printable digital certificates upon completion of each required training lecture.
- Developed and implemented effective lesson plans to cover necessary material.
- Identified training needs and planned classes accordingly.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Acted as training subject matter expert and provided extensive technical support to different departments.
- Adjusted instructional strategies according to student needs and understanding of material.
- Onboarded as many as 150 new staff members per month.
- Established personnel qualifications and coordinated onboarding activities.
- Assessed skill gaps for employees and developed training courses to meet identified needs.
- Trained over 1000 students with graduation rate of over 90%.
- Trained and licensed 1351 employees to enhance success in field operations.
- Developed lesson plans, instructional materials and written practice tests for Aviation Warfare and Damage Control training courses.
- Wrote training manuals for Weapons Department employees and watch standing positions according to strict company guidelines and safety protocols.
- Built and maintained professional relationships with vendors and suppliers.
- Created and oversaw 25 training programs for operations.
- Created and oversaw on-the-job training programs for operations.
- Analyzed and evaluated training effectiveness and program outcomes.
- Coordinated training schedules across sites with supervisors and managers to optimize training initiatives and work-flow management
- Trained and mentored 1000 new personnel hired to fulfill various roles.
- Facilitated virtual, in-person and blended learning sessions.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Developed and implemented successful onboarding program.
- Identified workers with specific skill sets to recommend for promotions or raises, increasing internal hiring 63%.
- Used Microsoft programs to design training for Navy employees and increase company retention and productivity rates 30%.
- Worked with vendors to customize courseware to accommodate business needs.
- Wrote contracts for company employees, working towards satisfactory agreement between executives, employees and personal goals.
- Designed and delivered web-based, self-directed learning materials.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Created tracking systems for incapacitated or inactive Marines.
- Established and maintained quality control standards.
- Provided coaching and mentoring to employees.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Developed job-specific competencies and performance standards.
Aviation Ordnanceman First Class (AO1)
United States Navy
09.1998 - 09.2020
- Weapons Departmental Leading Officer
- Quality Assurance Representative/Program Manager: 22 years experience
- Duties: Aviation Ordnance Quality Assurance/Safety Observer (QA/SO)- Responsible for 16 Weapons Departmental Programs including: Explosive Safety Administration and Management, Facility Certification/Master Planning, Ammunition and Explosives Qualification/Certification and Training, Standard Operating Procedures, Ammunition and Explosives Facilities and Operations, Lightning Protection/Grounding/Emissions Control, MPPEH/Ranges, Arms/Ammunition/Explosives/Transportation/Equipment, AA&E Physical Security, Ammunition and Explosives Inventory Management, Discrepancy Reporting, Tool Control, Inspection Indicator, CTPL, WHE/OHE/MHE and Quality Assurance.
- Maintained operations for aviation ordnance shops, armories and storage facilities.
- Worked closely with crew members in intense, quickly changing and dangerous environments.
- Inspected, assembled and tested aviation ammunition.
- Received, inspected, packaged, stored, handled and processed weapon shipments.
- Delivered mentorship to personnel, aligning performance and encouraging career development.
- Serviced aircraft guns and rockets and assembled and tested air-launched guided missiles.
- Handled and serviced weapons and ammunition carried on ships, shore based commands and jet fighter aircraft.
- Performed regular inspections on weapons support systems to verify strict military regulation compliance.
- Performed regular inspections on weapons support systems to verify regulation compliance.
- Prepared, reviewed, maintained and inspected compliance with directives and reports.
- Managed over $3,000,000 in assets, which included vehicles, weapons, materials and armament weapons support equipment.
- Installed and loaded aerial mines to rockets with precision and exceptional care.
- Educated personnel on safe handling and use of explosives, avoiding injuries.
- Monitored employee safety and coached workers on safety standards and procedures to prevent injuries.
- Identified and assessed potential risks related to blasting operations and implemented mitigation measures.
- Reviewed and inspected explosives manufacturing process to establish quality control standards.
- Supervised explosives loading operations, adhering to safety protocols and procedures.
- Determined suitability for blasting activities and safety of personnel and property after conducting blast site inspections.
- Conducted safety audits to regularly assess and evaluate safety practices and procedures used in blasting operations.
- Developed emergency response plans to increase preparedness and minimize potential for injury or damage.
- Placed parts on racks in enclosed rooms, into tumbling barrels, or into cabinets to prepare for sandblasting.
Inventory Accuracy Officer
United States Navy, USN
02.2018 - 08.2020
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Oversaw demand planning, purchasing, and logistics.
- Supervised 53 staff members tasked with handling materials management, planning, purchasing, and customer service duties.
- Streamlined shipping and receiving operations to reduce errors and improve customer satisfaction.
- Improved, standardized and documented planning and scheduling processes.
- Established inventory targets, stock level, and risk mitigation targets and managed flexibility strategy to optimize inventory.
- Built supplier relationships to mitigate risk and establish effective purchasing arrangements with indirect and logistics customers.
- Developed and enforced policies and procedures in compliance with local and federal regulations.
- Coordinated supply orders to meet consumer demand and minimize costs of storing and transporting goods.
- Organized and maintained correct inventory levels to drive highest turns possible on inventory.
Command Managed Equal Opportunity Program Manager
United States Navy, USN
02.2018 - 08.2020
- Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
- Planned workshops to help workplaces remain complaint free and support diverse employees.
- Collaborated with various agencies and workplaces to extend workplace understanding and enhance compliance.
- Interviewed persons involved in equal opportunity complaints to verify case information.
- Performed audits and deep document reviews to verify compliance with applicable laws.
- Investigated employment practices or alleged violations of laws to document and correct discriminatory factors.
- Skilled at working independently and collaboratively in team environment.
- Self-motivated, with strong sense of personal responsibility.
- Worked well in team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Sexual Assault Prevention and Response (SAPR)
United States Navy, USN
02.2018 - 08.2020
- Maintained open and neutral position to expedite communication with victims.
- Collaborated with law enforcement and district attorneys, to improve services for sexual assault victims.
- Managed cases simultaneously, methodically working through each.
- Leaned on psychological and emotional understanding of victims to create safe and comfortable environment for patients.
- Empathetically communicated with victims to facilitate collection of evidence and employ treatments.
- Cooperated with coworkers and Rape Response staff to process and treat incoming patients.
- Counseled individuals, groups or families to help understand problems, deal with crisis situations and develop realistic action plans.
- Wrote reports on clients and maintained required paperwork.
- Identified indications of mental deficiency, abnormal behavior or maladjustment through direct observation.
Quality Assurance/Safety Observer
United States Navy, USN
04.2006 - 08.2020
- Kept eye on quality assurance information to review compliance against specifications and company standards.
- Audited internal activities and conducted thorough inspections.
- Documented and escalated deviations to supervisors and recommended resolutions.
- Stayed up to date on current and proposed changes to navy standards and maintained all internal SOPs, technical manuals, training documentation and records.
- Developed and delivered training on quality assurance procedures and production operations.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Excellent communication skills, both verbal and written.
Security Reaction Force Member
United States Navy
09.2001 - 08.2020
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Monitored personnel access and maintained accurate security records.
- Identified and reported suspicious activity to prevent security incidents.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Intervened in potentially violent situations to maintain personnel safety.
- Operated security console equipment to monitor and control access.
Auxiliary Security Force Member
United States Navy, USN
09.2001 - 08.2020
- Patrolled grounds to monitor status and safety of premises.
- Responded to emergency situations quickly and calmly for professional support.
- Remained calm and alert especially during emergency situations to maintain order and confidence in authority.
- Led, managed, and performed force protection duties to protect personnel and resources.
- Monitored personnel access and maintained accurate security records.
- Identified and reported suspicious activity to prevent security incidents.
- Executed decisions and actions based on previous experience and good judgment, sometimes revising procedures to accommodate unusual situations.
- Investigated incidents and wrote detailed reports for superior review.
- Intervened in potentially violent situations to maintain personnel safety.
- Operated security console equipment to monitor and control access.
- Utilized advanced communications technology to plan and execute missions.
- Performed reconnaissance and surveillance operations to gather intelligence on enemy forces and facilities.
Combined Federal Campaign Manager
United States Navy
01.2011 - 01.2014
- Networked among donors and fundraised to generate money for campaign.
- Utilized social media advantageously for free and persuasive media.
- Oversaw teams of volunteers and monitored effectiveness of each area.
- Performed staff evaluations and addressed areas for improvement.
- Developed policy positions and wrote public statements outlining stances.
- Trained and mentored new command counselors in operations practices and command-focused activities.
- Tracked facilities and equipment safety and cleanliness and took corrective action to resolve emerging issues.
- Organized session wrap-up events to recognize contributors' achievements.
- Developed campaigns, led design and tracked results.
- Planned and prepared advertising and promotional material to increase sales of products or services and work with customers, company officials and advertising agencies.
- Conferred with department heads or staff to discuss contracts, advertising media selection or products to be advertised.
- Met or exceeded sales goals for command by bringing in over 1000 new contributors.
Education
Bachelor of Science - Criminal Justice
Columbia College
Columbia, MO07.2014
Associate of Arts - General Education
Columbia College
Columbia, MO10.2011
Skills
- Customer Service
- OSHA Regulations
- Materials Organization
- Equipment Repairs
- Work Orders
- Grounds Maintenance
- General Maintenance
- Hand Tool Expertise
- Power Tool Knowledge
- Safety and Security
- Strong Work Ethic
- Preventive Maintenance
- Hand Tool Knowledge
- Ensuring Customer Satisfaction
- OSHA Requirements
- Basic Electrical Knowledge
- Safety Protocols
- Work Planning and Prioritization
- Maintenance Scheduling
- Equipment and Vehicle Storage
- Building Supervision
- Worksite Safety
- Performance Improvement
- Maintaining Building Security
- Safety Standards
- Basic Carpentry
Accomplishments
Certified Armament Weapons Handling Equipment Maintenance Manager.
Certified Work Center Supervisor.
Certified United States Military Apprentice Program Weapons Artificer.
Certified United States Military Apprentice Program Armament Mechanic.
Certified United States Military Apprentice Program Computer Operator.
Retired and Honorably Discharged Unites States Navy Veteran.
Affiliations
- Project Management Institute
- Society of Human Resource Management
- American Society of Safety Professionals
- Association of Information Technology Professionals
- American Marketing Association
- Freemason
Certification
Auxiliary Security Force Member
Security Reaction Force Member
CPR
UTV
Maintenance Manager
Work Center Supervisor
Forklift
Risk Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Business opportunities are like buses, there’s always another one coming.
Richard Branson
Timeline
Porter II
Deployed Services
10.2023 - 10.2023
Maintenance Supervisor-Training
Deployed Services
06.2023 - 10.2023
Porter
Deployed Services
02.2023 - 06.2023
Courier
FedEx Express
02.2022 - 02.2023
Seasonal Driver's Helper
United Parcel Service (UPS)
11.2021 - 02.2022
Customs and Border Patrol Agent
Department of Homeland Security
09.2020 - 11.2021
Inventory Accuracy Officer
United States Navy, USN
02.2018 - 08.2020
Command Managed Equal Opportunity Program Manager
United States Navy, USN
02.2018 - 08.2020
Sexual Assault Prevention and Response (SAPR)
United States Navy, USN
02.2018 - 08.2020
Training Officer
United States Navy
01.2014 - 09.2020
Combined Federal Campaign Manager
United States Navy
01.2011 - 01.2014
Quality Assurance/Safety Observer
United States Navy, USN
04.2006 - 08.2020
Security Reaction Force Member
United States Navy
09.2001 - 08.2020
Auxiliary Security Force Member
United States Navy, USN
09.2001 - 08.2020
Aviation Ordnanceman First Class (AO1)
United States Navy
09.1998 - 09.2020
Bachelor of Science - Criminal Justice
Columbia College
Associate of Arts - General Education
Columbia College