Jason Madriaga
Livermore,CA
Summary
Dynamic leader with a proven track record at Target Corporation, adept in multitasking and team building. Skilled in optimizing team workflows and enhancing customer service through effective communication and problem-solving. Achieved significant improvements in order fulfillment efficiency and sales floor management. Demonstrates exceptional adaptability and a commitment to continuous improvement.
Overview
27
27
years of professional experience
Work History
General Merchandise Team Leader
Target Corporation
11.2015 - Current
- Supervise trailer unload on a timely manner in the Inbound Department. Manage the organization and separation of incoming products to the correct departments.
- Manage the workloads for Team Members on the salesfloor in the GM Department. For example (price changes, sales planners, customer service, replenishment of products on the sales floor)
- Manage the Ship From Store and Online Pick Up department. Ensure all orders are ready for customers on the allotted time given.
- Help Specialties Department when a Executive Team Leader and Team Leader is not present.
Sergeant - Infantrymen
California Army National Guard
10.2009 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Service Delivery Manager
Above and Beyond Catering
06.2012 - 11.2015
- Managed the delivery schedules for all the drivers to various clients. Assist all drivers on the best route to take and help all drivers locate the approved delivery drop offs for each client.
- Prep and pack delivery orders and special events.
- Assist Executive Chef and Assistant Chef on prepping dessert trays and house made condiments.
Audio Video Department Manager
Fry's Electronics Inc.
07.2005 - 05.2012
- Managed the Audio and Video Department which includes T.V.s, Audio Systems, Car Audio Systems, Camera & Camcorders and all accessories.
- Ensure all Sales Associates meet goals and provide great customer service.
- Made sure all prices of products were the same or better than competitors.
- Managed the store when Store Manager and Assistant Manager are in present.
Store Manager
HMS Host International
07.1997 - 07.2005
- Managed 7 retail stores and 5 restaurants in SFO Airport.
- Ensure all Assistant Managers meet all goals for each of their stores they were in charged of.
- Train all employees and all Assistant Mangers on providing great customer service to all customers.
Education
GED -
GED Plus Program - Army National Guard
Little Rock, AR04.2010
Skills
Teamwork and Collaboration
Time Management
Problem-solving abilities
Multitasking
Reliability
Excellent Communication
Adaptability and Flexibility
Decision-Making
Team building
Task Prioritization
Analytical Thinking
Goal Setting
Staff Training
Time management abilities
Continuous Improvement
Brand Awareness
Timeline
General Merchandise Team Leader
Target Corporation
11.2015 - Current
Service Delivery Manager
Above and Beyond Catering
06.2012 - 11.2015
Sergeant - Infantrymen
California Army National Guard
10.2009 - Current
Audio Video Department Manager
Fry's Electronics Inc.
07.2005 - 05.2012
Store Manager
HMS Host International
07.1997 - 07.2005
GED -
GED Plus Program - Army National Guard