Jason Madruga
Logistics & Distribution
Tampa,FL
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Language
Work History
CDL Truck Driver
Republic National Distribution
Tampa, FL
11.2022 - 01.2023
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Director of Operations
Auto Vision LLC
Tampa, FL
09.2021 - 06.2022
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Achieved team goals through formalized training plans, coaching and performance management.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Monitored and coordinated workflows to optimize resources.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Monitored budget and utilized operational resources.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
Mobile Expert
T-Mobile
Tampa , FL
07.2019 - 06.2021
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Maintained sound knowledge of company product suites.
- Tracked and recorded department inventory of products.
- Increased monthly sales % by recommending seasonal buy one get one sales, rebates and limited time offers.
- Developed strong rapport with customers and created positive impression of business.
Amazon Courier
Florida Delivery Service
Tampa , FL
11.2018 - 06.2019
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
Education
High School Diploma -
Plant High School
Tampa, FL 07.2011 - 05.2015
Associate of Arts - Graphic Design
Hillsborough Community College
Tampa, FL 01.2016 - 06.2018
Skills
GPS and route planning
Route logs
Order picking and processing
Logistics planning
Strategic planning and execution
Process improvements
Capital spending
Sales expertise
Certification
CDL
Timeline
CDL Truck Driver
Republic National Distribution
11.2022 - 01.2023
Director of Operations
Auto Vision LLC
09.2021 - 06.2022
Mobile Expert
T-Mobile
07.2019 - 06.2021
Amazon Courier
Florida Delivery Service
11.2018 - 06.2019
Associate of Arts - Graphic Design
Hillsborough Community College
01.2016 - 06.2018
High School Diploma -
Plant High School
07.2011 - 05.2015