Jason Madruga
Logistics & Distribution
Tampa,FL
Summary
Organized Truck Driver with proven track record of delivering within specified time frames. Customer-focused and strong communicator to effectively interact with others. Quick learner with management potential. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
1
1
Certification
2
2
Language
Work History
CDL Truck Driver
Republic National Distribution
Tampa, FL
11.2022 - 01.2023
- Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained safe driving record by observing road rules, remaining cautious and alert in unfamiliar areas and keeping control of vehicle.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
Director of Operations
Auto Vision LLC
Tampa, FL
09.2021 - 06.2022
- Oversaw day-to-day production activities in accordance with business objectives.
- Defined, implemented and revised operational policies and guidelines.
- Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
- Achieved team goals through formalized training plans, coaching and performance management.
- Led change and transformation across business areas to deliver benefits and align company resources.
- Monitored and coordinated workflows to optimize resources.
- Analyzed technology, resource needs and market demand to plan and assess feasibility of company projects.
- Kept up-to-date with industry trends and identified areas of opportunity to drive improvements.
- Monitored budget and utilized operational resources.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
Mobile Expert
T-Mobile
Tampa , FL
07.2019 - 06.2021
- Upsold customers by recommending accessories and promotions to increase revenue.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Answered customer questions about products and services, helped locate merchandise and promoted key items.
- Maintained sound knowledge of company product suites.
- Tracked and recorded department inventory of products.
- Increased monthly sales % by recommending seasonal buy one get one sales, rebates and limited time offers.
- Developed strong rapport with customers and created positive impression of business.
Amazon Courier
Florida Delivery Service
Tampa , FL
11.2018 - 06.2019
- Assessed customer drop-off locations to identify safest areas to leave packages, hiding packages behind pillars, beside furniture or beneath doormats to prevent theft.
- Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
- Picked up and delivered packages to and from customer locations according to schedule, maintaining accurate inventory of packages and delivery records.
- Handled packages carefully, observing indications on packaging of fragile contents and contents sensitive to variations in spatial orientation, keeping from turning upside-down.
Education
High School Diploma -
Plant High School
Tampa, FL 07.2011 - 05.2015
Associate of Arts - Graphic Design
Hillsborough Community College
Tampa, FL 01.2016 - 06.2018
Skills
GPS and route planning
Certification
CDL
Timeline
CDL Truck Driver
Republic National Distribution
11.2022 - 01.2023
Director of Operations
Auto Vision LLC
09.2021 - 06.2022
Mobile Expert
T-Mobile
07.2019 - 06.2021
Amazon Courier
Florida Delivery Service
11.2018 - 06.2019
Associate of Arts - Graphic Design
Hillsborough Community College
01.2016 - 06.2018
High School Diploma -
Plant High School
07.2011 - 05.2015