Professional with extensive experience in security and sales, notably as a Correctional Officer at the Massachusetts Department of Corrections. Proven expertise in crisis management and inmate monitoring. Adept at building relationships and enforcing safety protocols, ensuring a secure and efficient environment.
Overview
8
8
years of professional experience
Work History
Correctional Officer
Massachusetts Department of Corrections
04.2024 - Current
Supervised inmate activities, ensuring compliance with facility regulations and safety protocols.
Conducted regular security checks to maintain order and prevent contraband entry.
Responded to incidents swiftly, executing de-escalation techniques and crisis intervention strategies.
Collaborated with team members to develop operational procedures for enhanced inmate management.
Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Searched cells of inmates to identify and confiscate contraband and other prohibited items.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Field Sales Representative
Polar Beverage
05.2021 - 03.2024
As a field sales representative, I operate a route with five different grocery stores in the Littleton area. Job requirements include maintaining shelf space in each store, selling in and maintaining small and large scale displays, and most importantly, building relationships with each individual store to get the best representation of the Polar brand and all third party product brands. As a sales representative, I was able to hit my first quarter bonus of 2022, beating last year's first quarter numbers by 8.5%.
Special Category Sales
Polar Beverage
02.2019 - 05.2021
As a Special Category Sales Associate, I worked on the Market Basket Account, the largest and most profitable account in the northeast. In my region, I was responsible for maintaining relationships with 27 different store managers. Responsibilities included maintaining and gaining additional shelf space for all polar and third party product, making sure all product is up to date and in code, selling in additional displays on the sales floor, designing planograms for multiple aisles, supervising large scale resets on the sales floor.
Store Manager
General Nutrition Center (GNC)
06.2017 - 06.2018
As a store manager, I was responsible for overseeing store operations ranging from ordering, managing store budget and payroll, training and developing new hires, operating on the sales floor, and developing and maintaining a well oriented team environment. With the help of my four employees, we were able to bring our GNC from as low as 30th in the region for total sales, to the number one spot for multiple weeks.