Jason Mahanay

• Promoted from Order Picker to Shipping Lead based on performance, leadership, and operational knowledge

• Lead outbound shipping operations and supervise shift workflow to ensure timely and accurate order fulfillment

• Assist in directing daily warehouse operations, including picking, packing, shipping, inventory movement, and dock coordination

• Support management with employee oversight, training, workflow organization, and operational problem solving

• Selected to travel to other company locations, including international locations, to assist with employee training and operational support initiatives

• Managed customer inventory claims across multiple locations and successfully eliminated a backlog of more than 1,500 unresolved claims

• Help launch and oversee a newly established warehouse shift, maintaining productivity and operational consistency

• Utilize multiple warehouse management systems (WMS) to manage inventory flow and shipping processes

• Operate warehouse equipment including reach trucks, dock stockers, cherry pickers, pallet riders, forklifts, and electric pallet jacks

• Participate on warehouse safety team, promoting compliance, accident prevention, and safe equipment operation

• Received multiple employee recognitions for performance, reliability, and leadership contributions

• Collaborate with leadership and warehouse staff to improve efficiency and maintain shipping accuracy during high-volume operations

• Managed full-time caregiving responsibilities for a family member while maintaining organization, scheduling, transportation, and daily care coordination
• Demonstrated adaptability, accountability, and strong time management during long-term personal care support

• Managed daily warehouse operations including inventory control, shipping, receiving, purchasing, and delivery coordination• Oversaw inbound and outbound product movement to ensure accurate and timely fulfillment for customers and vendors• Scheduled deliveries, coordinated transportation logistics, and maintained operational workflow within warehouse operations• Maintained inventory levels and monitored stock requirements to support uninterrupted daily operations• Supervised warehouse organization, materials handling, and product storage processes• Operated forklifts, pallet jacks, and warehouse equipment daily in a fast-paced distribution environment• Coordinated shipments through third-party carriers and managed receiving processes for inbound deliveries• Trained employees on warehouse procedures, equipment usage, and operational expectations• Supported customer service needs through timely issue resolution and delivery coordination