Jason Mahood
Orlando,FL
Summary
Reliable Site Executive known for taking ownership of dynamic projects to simplify complex business goals into manageable tasks. Creates laser-focused teams united around singular goals. Proficient at leveraging junior personnel know-how and initiative to discover effective GSS strategies to exceed customer and senior leadership expectations.
Overview
11
11
years of professional experience
Work History
Director of Engineering
Marriott’s Grande Vista
2021.07 - Current
- Department Head for Engineering and member of the Executive Committee
- Implemented and championed GSS Committee with proven success resulting in YoY growth in OSAT 3.5% YTD (2023- 2024)
- Responsible for managing 15M annual operational budget and 76M of reserve projects (’21 – 24’)
- Lead and developing a staff of 79 associates
- Departmental ES- 2022- 88%, 2023- 89%, 2024 TBD
- FLS Audits- All Top Performer
- Crisis management- Hurricane preparation and logistics, Power outages
- Manage and execute all reserves projects from conception to completion
- While working hand in hand with corporate partner’s remaining involved through all attributes of the timeline executions and punches
- Project planning and site communication to achieve desired results with minimum impact to ownership
- Ensures integration of departmental goals in game plans
- Performing room and site inspections to provide proactive approach to growing concerns and systematic challenges
- Utilizing PEAR information to proactively address systemic concern
- Nominated and Graduated Advanced Engineering Program (AEP)- 2023
- Nominated and Attending Venture Program- 2024.
- Excellent communication skills, both verbal and written.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Worked well in a team setting, providing support and guidance.
Director of Engineering
Marriott’s Oceana Palms
2019.03 - 2021.07
- Department Head for both Engineering and Safety and Security disciplines
- Active member of the Executive committee and all property events
- Manage the physical plant and all its innerworkings
- Responsible for maintaining a 2.4M budget between all department roll ups and works with financial partners to develop future years budgeting
- Lead and developing a staff of 24 associates
- Crisis management- Spearhead two complete property closures/opening and site preparation for Hurricanes
- Responsible for all building sustaining during 2020 COVID shut down
- Leading the COVID EOP Protocols
- 2019 ES sores combined for both Engineer and Safety and Security was 100%
- 2019 Safety and Security fished the year at 98.5 and Engineering finished at 91.5
- Managed the 2020 Building 10-year renovation of the Sunrise building while additional managing a full pool deck renovation with pool filter send filter retro
- Manage and execute reserve all projects from conception to completion
- While working hand in hand with our corporate partner’s remain involved through all attributes of the timeline executions and punches
- Project planning and site communication to achieve desired results with minimum impact to ownership
- Developed and managed Engineering/Safety Security associate’s performance to increase knowledge and maximize performance
- Received 100% on FLS Audits for 2020 and 2019
- Ensures integration of departmental goals in game plans
- Performing room and site inspections to provide proactive approach to growing concerns and systematic challenges
- Utilizing PEAR information to proactively address systemic concern
- Project planning and site communication to achieve desired results with minimum impact to ownership.
Asst. Director of Engineering
Marriott’s Ocean Pointe
2017.02 - 2019.03
- Led team of 4 managers and 28 hourly associates to achieve directives provided by sites DOE
- Manage physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems in accordance with Standard Operating Procedures
- Interdepartmental training for Fire Life Safety and mechanical equipment
- Authored procedural revisions to emergency response protocols to define specific roles and encourage smooth responses during critical situations
- Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.)
- Developed and managed Engineering associate’s performance to increase knowledge and maximize performance
- Ensures integration of departmental goals in game plans
- Performing room and site inspections to provide proactive approach to growing concerns and systematic challenges
- Project planning and site communication to achieve desired results with minimum impact to ownership and interdepartmental operation.
Director of Engineering
Marriott’s BeachPlace Towers
2014.02 - 2017.02
- During my first year in 2014, I have grown EIWO 4 points over previous year and successfully executed 2.4 million dollars in reserve projects on time and budget
- As of December 2016, EIWO and Associate Engagement for the engineering department has been the highest it’s ever been
- Implementation of processes and LSOP’s that would create structure and accountability
- Managed all departmental finances and capital expenditures
- Create, design, and deliver plan details for various projects for General Manager and Corporate approval
- Champion all contracting for site, led Bid Process and oversee all projects from pre-construction to final review
- Maintain a budget for each project, and for the Engineering department on a project or period basis
- Developed Assistant Chief Engineer into a Chief engineer by action planning career path as well as the Engineering Team using various on-site trainings
- Tracks Guest Satisfaction Scores daily and adjusts projects and trainings based on demand or need
- Expands leadership skills be participating in on-site and remote trainings conducted by Corporate MVW
- Developed a “best practice” for a HSI infrastructure & technology package install, recognized by MVW corporate project manager
- Skilled in all aspects of hiring, coaching, progressive discipline, and termination of associates
- Site champion for ASGARD (W/O and PM dispatching system)
- Responsible for training and upkeep of the system.
Skills
- Project Planning Oversight
- Resource Allocation Optimization
- Team Structure Management
- Strategic Planning
- Budget Development
- Resource Allocation
- Employee Development
- Regulatory Compliance
- Performance Optimization
Educationcertifications
- BLS- Basic Life Support/ AED/ CPR (2018)
- Certified Hospitality Management- FAU (2016)
- LCAM- Licensed Community Association Manager (2016)
- CHFE- Certified Hospitality Facilities Executive (2015)
- OSHA- 30 (2014)
- Universal EPA- HVAC
- Certified Pool Operator- CPO
References
- Current GM- Dione Lewis, Dione.lewis@vacationclub.com
- Grande Vista- Resort Manager- Nick Cooper, Nick.cooper@vacationclub.com
- AVP of Engineering- Hindle, Lawrence, Larry.Hindle@mvwc.com
Timeline
Director of Engineering
Marriott’s Grande Vista
2021.07 - Current
Director of Engineering
Marriott’s Oceana Palms
2019.03 - 2021.07
Asst. Director of Engineering
Marriott’s Ocean Pointe
2017.02 - 2019.03
Director of Engineering
Marriott’s BeachPlace Towers
2014.02 - 2017.02
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