Jason Malloy
Bronx,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering comprehensive background in Prevention, as well as strong interpersonal, organizational and computer skills. Builds client rapport and assesses needs to provide appropriate resources. Seeking an opportunity with a dynamic company that provides opportunities for professional growth and advancement. Open to relocating.
Overview
16
16
years of professional experience
4
4
years of post-secondary education
5
5
Certifications
Work History
Case Planner
Astor Services
Bronx, NY
4 2023 - Current
- Conduct in home visit with family’s Collect information from schools and doctors
- Collaborated with multidisciplinary teams to ensure delivery of effective services for clients.
- Upheld strict confidentiality standards, ensuring protection of sensitive client information in all communications and documentation.
- Conducted thorough assessments, identifying client strengths and challenges to inform appropriate interventions.
- Cultivated strong relationships with clients, promoting trust and engagement in case planning process.
- Enhanced client outcomes by developing and implementing comprehensive case plans tailored to individual needs.
- Managed caseloads efficiently while maintaining high standards of care for all assigned clients.
- Facilitated connections between clients and community resources to address barriers and foster self sufficiency.
- Evaluated client progress regularly, adjusting case plans as needed to optimize success.
- Communicated effectively with colleagues, supervisors, and external partners to coordinate seamless service provision for clients.
- Participated in ongoing professional development opportunities, staying informed on best practices in case management and relevant policy changes.
- Actively participated in staff meetings and case conferences, sharing knowledge and collaborating on strategies to optimize client outcomes.
- Assisted clients in setting realistic goals and provided guidance on actionable steps towards achievement.
- Improved client satisfaction by providing timely and compassionate support throughout case planning process.
- Maintained accurate documentation, ensuring compliance with agency policies and legal requirements.
- Located resources and made referrals to provide aid to family and children.
- Conducted outreach to families and other community partners to identify ways to address social, emotional and behavioral needs.
Field Supervisor
G4S Solutions USA
3 2019 - 1 2021
- Currently possess C99 ( nys fire guard License to secure and operate refueling stations) p15 (nys motor fuel gas station License), f1(city wide fire guard for impairment , f3 and f4( temp indoor out door place of assembly start personnel fire guard license
- Access control for Hudson yards
- Provide directions to all customers and clients as well as escort VIP in and out of building
- As of November 2019 promoted to field supervisor
- Monitoring and/or modifying policies, instructions, procedures, and control systems for activities involving security clearances and classification authority and guides, documents marking, safeguarding, and personnel access controls; Developing required security education training and awareness programs related to information security; Monitoring program implementation and control practices to ensure classified information is protected and properly accounted;
- Establishing and/or streamlining organizations Sensitive Compartment Information (SCI) policy and procedures as it relates to personnel, information, and physical security within organization.
- Ensured quality control through meticulous inspections of job sites, identifying areas for improvement and implementing corrective actions.
Security Officer
Arrow Security Inc
09.2021 - 03.2023
- Access control for mens shelter 55+ population Monitoring and/or modifying policies, instructions, procedures, and control systems for activities involving security clearances and classification authority and guides, documents marking, safeguarding, and personnel access controls;
- Developing required security education training and awareness programs related to information security.
- Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
- Responded quickly to incidents and assessed active situations for security concerns.
- Interacted assertively but non-confrontationally with personnel and general public.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Acess control/security
USTA Billie Jean King National Tennis Center
07.2018 - 09.2018
- Proven ability to learn quickly and adapt to new situations.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Responded effectively to emergencies or disturbances, prioritizing safety of personnel while minimizing property damage or loss.
- Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies.
- Maintained safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Maintenance Worker
Macy's
07.2017 - 12.2017
- Enhanced equipment efficiency with routine maintenance, cleaning, and lubrication tasks.
- Optimized resource utilization by reconditioning used parts or repurposing materials whenever possible during repair projects.
- Sustained high level of cleanliness in common areas, restrooms, and other shared spaces by performing regular janitorial duties.
- Properly handled, transported, and disposed of recycled materials.
- Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
- Removed trash and recyclables at end of each shift and disposed of items in proper receptacles.
- Executed tasks within time and budget constraints.
Security Supervisor
Sera Security
02.2015 - 01.2016
- Streamlined communication between security staff, ensuring prompt response to potential threats or concerns.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Improved employee safety by conducting regular training sessions on emergency procedures and proper use of security equipment.
- Recorded incident reports with detailed accounts of occurrences.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
- Submitted documentation for weekly payroll, managed schedules, and enforced policies.
Apartment Inspector
New York City Housing Authority
10.2012 - 09.2013
- File monthly reports, set up inspections for tenants who missed initial appointment
- Conducted inspections for transfer apartments, as well as tenants trying to re enroll into the program.
- Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
- Supported management in establishing risk-based inspection programs tailored to unique project needs.
- Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
Security Guard
FJC Security
08.2010 - 10.2012
- Check incoming trucks for explosive devices
- Adhered to established procedures and posted orders to enforce company rules, policies and regulations to general public.
- Watch for and reported hazards such as falling debris, and fire hazards.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded to emergencies promptly, ensuring the safety of all individuals on site.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Provided excellent customer service to clients while maintaining vigilance in addressing security concerns or issues that arose onsite.
- Checked and verified photo identification prior to granting facility access.
Recruiting Clerk
United States Census
01.2009 - 04.2010
- Set up test dates for potential applicants and prospective supervisors
- Add addresses to a hand held computer to updated census records
- Send out reminder letters to applicants with test dates and locations.
- Ensured confidentiality of sensitive documents through proper storage methods and restricted access control implementation.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Assisted HR department in recruiting process by reviewing resumes and scheduling interviews leading to an improved talent pool.
- Provided support for meetings by scheduling appointments, preparing materials, and taking detailed minutes.
Security Guard
Summit Security
02.2008 - 12.2008
- Maintained safe environment for staff and visitors through proactive surveillance and communication.
- Deescalated potentially volatile situations through effective conflict resolution techniques, protecting property and individuals from harm.
- Enhanced overall security by conducting thorough patrols and monitoring premises.
- Responded to emergencies promptly, ensuring safety of all individuals on site.
- Prevented unauthorized access to sensitive areas by verifying credentials and enforcing strict entrance policies.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked and verified photo identification prior to granting facility access.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Education
Bachelor's in Liberal Arts & Sciences -
College of New Rochelle
NY, NY 10.2006 - 05.2010
High school diploma or GED -
Skills
Security Guard License ( 10 years)
Conflict resolution techniques
Operations Management
Staff Management
Documentation accuracy
Client Advocacy
Time management abilities
Microsoft word , Excel, and Outlook proficiency
Certification
Security Guard
Additional Information
I have my covid vaccination shot.
Military Service
Army, United States, pv2, 03/01/02, 06/01/03
Timeline
Security Officer
Arrow Security Inc
09.2021 - 03.2023
Acess control/security
USTA Billie Jean King National Tennis Center
07.2018 - 09.2018
Maintenance Worker
Macy's
07.2017 - 12.2017
Security Supervisor
Sera Security
02.2015 - 01.2016
Apartment Inspector
New York City Housing Authority
10.2012 - 09.2013
Security Guard
FJC Security
08.2010 - 10.2012
Recruiting Clerk
United States Census
01.2009 - 04.2010
Security Guard
Summit Security
02.2008 - 12.2008
Bachelor's in Liberal Arts & Sciences -
College of New Rochelle
10.2006 - 05.2010
Case Planner
Astor Services
4 2023 - Current
Field Supervisor
G4S Solutions USA
3 2019 - 1 2021