Jason Martin
Denver,CO
Summary
Dynamic and customer-focused professional with experience at Safeway and Starbucks. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Skilled in food preparation and maintaining cleanliness standards, while fostering a positive work environment. Committed to continuous learning and adapting to meet business needs.
Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
12
12
years of professional experience
Work History
Produce Clerk
Safeway
06.2024 - Current
- Pleasantly greeted customers and provided prompt and courteous service.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Kept tidy and organized area to comply with cleanliness standards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Fostered positive shopping experience, assisting customers with finding specific products and offering preparation tips.
- Enhanced freshness and quality of produce displayed by conducting thorough inspections and rotations daily.
Shift Manager
Starbucks
10.2013 - 05.2024
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Kept employees operating productively and working on task to meet business and customer needs.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Education
Associate of Applied Science - Airframe & Powerplant Mechanic
Redstone
Broomfield, CO11-2016
Skills
- Willingness to learn
- Cleaning and sanitation
- Positive attitude
- Punctuality
- Customer service
- Food preparation
- Verbal and written communication
- Product knowledge
- Flexible schedule
Timeline
Produce Clerk
Safeway
06.2024 - Current
Shift Manager
Starbucks
10.2013 - 05.2024
Associate of Applied Science - Airframe & Powerplant Mechanic
Redstone
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