JASON MARTINDALE
Salt Lake City,United States
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Manager/Wine Director
Current Fish and Oyster
Salt Lake City , UT
2022.01 - 2024.06
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Coached, mentored and trained team members in order to improve their job performance.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Provided leadership during times of organizational change or crisis situations.
- Developed and implemented wine list standards to ensure high quality of wines served in the restaurant.
- Trained wait staff on proper pouring techniques, etiquette, and knowledge of all available wines.
- Organized monthly wine tastings, pairing food with featured wines to create a unique experience for customers.
General Manager/Server
Wahso Asian Grill
Park City , Utah
2013.12 - 2021.04
- Recruit, hire, train, and supervise over 20 staff members on costumer service skills, high-end food & wine sales, fine dining etiquette, and health & safety standards
- Handled daily reports, paperwork, and ordering for all front of house items
- Also walked the property daily to maintain cleanliness and safety standards
- Dealing with the seasonal flows of a tourist town
- Making sure we are fully staffed for the busy season and making sure labor costs are under control when business slows down
- Turned a failing summer programs into a profitable season by cutting unnecessary food & labor costs
- Reduced staff turn over by creating a friendly and supportive work environment and maintaining relationships between the front and back of house
- Implemented several reward programs to increase sales and move product.
Lead Server
Naked Fish Japanese Bistro
Salt Lake City , Utah
2009.11 - 2013.12
- Delivered exceptional customer service by meeting guests' expectations and attending to their dining needs
- Conducted daily cleaning and setup for service, ensuring optimal cleanliness and readiness.
- Maintained extensive food and beverage knowledge, while staying current with Utah's food and safety standards
- Won several sales competitions that sent me on multiple educational wine trips
- Consistently averaged highest sales of all servers.
Education
Highschool Diploma -
Brighton High School
Sandy, Utah06.2003
Three years of a fine arts degree -
University of Utah
Salt Lake City, UtahSkills
- Business Administration
- Operations Management
- Staff Development
- Business Development
- Staff Training and Development
- Expense Tracking
Certification
- Utah food handlers permit
- Manager alcohol certification
- Sips and Tips certification
Timeline
Manager/Wine Director
Current Fish and Oyster
2022.01 - 2024.06
General Manager/Server
Wahso Asian Grill
2013.12 - 2021.04
Lead Server
Naked Fish Japanese Bistro
2009.11 - 2013.12
Highschool Diploma -
Brighton High School
Three years of a fine arts degree -
University of Utah
- Utah food handlers permit
- Manager alcohol certification
- Sips and Tips certification
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