Jason Martinez
IT Support Specialist
Hollywood,FL
Summary
IT Support Specialist with experience managing hardware, software, and technical operations for fast-paced departments. At Haven Health, supported all IT needs for the marketing division — from ordering and configuring new equipment to maintaining detailed inventory and resolving day-to-day technical issues. Skilled in both user support and backend systems with a strong web background in hosting, security, and CMS platforms.
Overview
5
5
years of professional experience
Work History
Web Development Manager
Haven Health Management
08.2021 - 04.2025
- Managed all IT equipment and infrastructure for the marketing department, supporting a 10+ person team.
- Set up laptops, monitors, and peripherals; configured software and user accounts (Google Workspace, Adobe, CMS logins).
- Maintained an internal asset inventory for all devices, tracking assignments, serials, and usage history.
- Handled procurement of new hardware/software, working with vendors and accounting.
- Provided day-to-day troubleshooting and user support (VPN, connectivity, application issues).
- Supported secure access to WordPress, hosting dashboards, and analytics platforms (GSC, Looker Studio).
- Collaborated with remote team members and ensured all systems were secure and up-to-date.
E-Commerce Manager
HQD
08.2020 - 07.2021
- Managed all IT and technical support for retail stores and warehouse operations.
- Provided basic networking support and POS troubleshooting.
- Ordered, configured, and maintained shop equipment (registers, tablets, office machines).
- Supported eCommerce operations from both a web and hardware perspective.
Education
Full Stack Web Development Certificate -
4Geeks Academy
Miami, FL04-2020
Skills
IT Support
Device Setup
Equipment Procurement
Google Workspace
undefinedTimeline
Web Development Manager
Haven Health Management
08.2021 - 04.2025
E-Commerce Manager
HQD
08.2020 - 07.2021
Full Stack Web Development Certificate -
4Geeks Academy
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