Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
29
29
years of professional experience
Work History
Office/Marketing Manager
A-1 Quality Care HVAC
09.2020 - 05.2022
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Continually maintained and improved company's reputation and positive image in markets served.
Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Answered customers' questions regarding products, prices, and availability.
Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Commercial Sales Manager
Pitbull Pest Control
04.2017 - 09.2020
Identified business prospects in target markets and developed defined marketing plans to attract new clients.
Maintained relationships with existing customers to optimize service quality, business growth and customer satisfaction.
Attended training sessions on sales skills, product knowledge, technical information, as well as company policies and procedures.
Drafted, submitted and processed sales contracts for orders received.
Built relationships with customers and community to promote long term business growth.
Association Coordinator
Nevada Pest Management Association
06.2015 - 03.2020
Managed administrative logistics of events planning, event booking, and event promotions.
Brainstormed and implemented creative event concepts and themes.
Hired, trained and supervised volunteers and support staff required for events.
Attended conferences and events to stay up-to-date with industry trends and planning standards.
Oversaw event registration process by collecting and tracking attendee information.
Managed, edited, and published a quarterly industry magazine while soliciting advertisers and overseeing a team of writers to deliver relevant and engaging content to our subscribers.
Completed domain name registrations and maintained website and web hosting account.
Enhanced functionality and appearance of website and repaired functionality issues.
Developed graphic and image assets for both content and digital marketing efforts.
Office Manager
Delcon Pest Control
01.2016 - 04.2017
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Developed and maintained successful relationships with vendors, suppliers and contractors.
Managed office operations while scheduling appointments for department managers.
Completed domain name registrations and maintained website and web hosting account.
Enhanced functionality and appearance of website and repaired functionality issues.
Developed graphic and image assets for both content and digital marketing efforts.
Business Consultant
Blackburn Pest Control
06.2015 - 01.2016
Analyzed problematic areas to provide recommendations and solutions.
Developed complete business plans and operational strategies for new and existing business.
Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
Completed domain name registrations and maintained website and web hosting account.
Enhanced functionality and appearance of website and repaired functionality issues.
Developed graphic and image assets for both content and digital marketing efforts.
Outside Sales Representative
Univar USA
04.2011 - 01.2015
Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
Established new accounts through cold calling and personal visits to potential customers.
Negotiated terms and contracts with clients to maintain profitable sales.
Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
Attended trade shows and conferences regularly to increase brand visibility.
Office Manager
Progressive Pest Control
10.2007 - 04.2011
Maintained computer and physical filing systems.
Created, maintained and updated filing systems for paper and electronic documents.
Updated reports, managed accounts, and generated reports for company database.
Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
Quoted prices to customers, discussed benefits and redirected questions to overcome objections.
Completed domain name registrations and maintained website and web hosting account.
Enhanced functionality and appearance of website and repaired functionality issues.
Developed graphic and image assets for both content and digital marketing efforts.
CAD Designer/Custom Picture Framer
The ArtWorks
10.2001 - 03.2008
Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work, and budgets.
Anticipated design issues and proved to be proactive in developing effective solutions.
Created custom mat artwork in AutoCAD.
Properly loaded and unloaded materials in and out of CNC mat cutting machines.
Inspected finished parts by checking for defects to meet quality standards.
Barback
The Whiskey
08.2006 - 10.2007
Coordinated with servers and bartenders to maintain smooth operation of bar area.
Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
Greeted customers and provided friendly, knowledgeable service.
Replaced empty kegs and soda syrups.
Assisted in setting up and breaking down bar area for special events.
Sales Representative
Sprint/Embarq
03.2005 - 08.2006
Engaged in friendly conversation with customer to better uncover individual needs.
Listened to customer needs and desires to identify and recommend optimal products.
Provided exceptional services and pleasant shopping experiences to retail customers.
Developed strong rapport with customers and created positive impression of business.
Maintained sound knowledge of company product suites.
Stock Manager
Gucci Of America Inc.
01.1999 - 10.2001
Maintained neat and organized backroom to easily access merchandise and drive sales.
Labeled, organized and located inventory items in staging areas or on shelves according to quantity, size, or type of material.
Set up displays of merchandise to market new products to customers.
Recorded information, shortages, and discrepancies to keep records current and accurate.
Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
Assistant Manager
The King Of Sports
04.1993 - 10.2001
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Education
High School Diploma -
Advanced Technologies Academy
Las Vegas, NV
06.1999
Skills
Product and Service Sales
Graphic design
Logo Design
Account Management
Event coordination
Public relations
Accomplishments
Obtained the rank of Eagle Scout, Boy Scouts of America, Boulder Dam Council, Tomahawk District.
Elected by fellow scouts into the Order of The Arrow, Boy Scouts of America, obtained Brotherhood level membership.
Voted by peers as Most Talented Senior at the Advanced Technologies Academy, Class of 1999.
Voted two time Most Valuable Player for the Sunrise Division Champion Football Team, Eldorado High School.
Awarded First Prize, and the only individual to ever win in back-to- back years, in the Wizard International Mat Cutting/Art Framing Championships.
Produce and coordinated the Las Vegas Pest Expo, which was a trade show and continuing education convention that supplied CEU credits for Pest Control Operators in as many as 12 states and drew upwards of 3,500 attendees.