Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jason M. Candila

Rockville

Summary

An aspiring IT professional with a year of IT experience working with big clients to provide quality security, cabling, and helpdesk solutions. Has worked for a small IT company that is only growing stronger due to an effective and skilled team.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Helpdesk Technician, Assistant Consultant

C Corp Consulting
12.2024 - Current
  • Operating Systems: Windows 10 / 11, macOS (basic support)
  • Hardware & Devices: Desktop and laptop deployment, Peripheral setup (printers, monitors, scanners), Cabling and device wiring, Workstation imaging and setup
  • Networking: Basic TCP/IP networking, Wired and wireless network setup, Router and switch connectivity, Wireless access point installation, Basic network troubleshooting
  • Security Systems: Surveillance cameras (IP cameras), Access control systems, Keycard scanners, ButterflyMX systems
  • Telecommunications: VoIP phone system installation and configuration, Office phone system setup
  • User Support & IT Operations: Helpdesk support, Hardware and software troubleshooting, User profile and data migration, On-site and remote IT support, Device provisioning and deployment
  • Smart Home & IoT: Wireless access points, Smart home networking, IoT device installation and configuration

Delivery Driver, Retail Sales Associate

Advance Autoparts
06.2024 - 01.2025
  • Technical Support & Software Navigation: Proficient in using proprietary company software to search for product information, process transactions, and assist customers efficiently.
  • Customer Service & Communication: Provided excellent customer support both in person and over the phone, troubleshooting product-related concerns and guiding informed purchasing decisions.
  • Technical Assistance: Performed basic installation and diagnostic analysis of car functions, demonstrating problem-solving and technical proficiency.

Education

Bachelors of Science - Information Science

University of Maryland, College Park
College Park, MD
05-2025

Skills

  • Application support
  • Desktop support
  • Troubleshooting Skills
  • User Guidance
  • Hardware diagnostics
  • Network diagnostics
  • Verbal and written communication
  • Application installations
  • Problem Solving
  • Analytical thinking
  • Detail Oriented

Certification

Comptia Network+: In-progress

Timeline

Helpdesk Technician, Assistant Consultant

C Corp Consulting
12.2024 - Current

Delivery Driver, Retail Sales Associate

Advance Autoparts
06.2024 - 01.2025

Bachelors of Science - Information Science

University of Maryland, College Park
Jason M. Candila