Jason McClintock
Wayne City,IL
Summary
Experienced leader with skills spanning multiple industries. Experience in creating work processes and implementing them from the ground up. Our team created a Method Of Procedure (MOP) and a training program that was implemented across multiple facilities throughout the US. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Assembly Specialist
Toyota Motor Manufacturing Indiana
12.2023 - Current
- Demonstrated adaptability by quickly adjusting to changes in production schedules or priorities as necessary.
- Actively participated in continuous improvement initiatives, leading to increased efficiency throughout the assembly process.
- Collaborated with team members to promptly complete tasks and maintain consistent workflows.
- Inspected completed products to encourage quality and adherence to company standards.
- Recognized and reported defective material and equipment to shift supervisor.
- Completed tasks on time to meet quality and safety standards.
- Assembled production parts with high degree of accuracy and precision using hand and power tools.
- Followed safety protocols to maintain safe working environment.
IT Specialist
Walgreens
08.2022 - 12.2023
- Order Processing and Order Fill within AS400
- Created and implemented a work procedure for CP Smoothing
- Trained a department on how to properly do CP Smoothing and serve as the POC for any issues that arise during.
- Configured hardware, devices, and software to set up work stations for employees.
- Managed hardware and software inventory, ensuring timely updates and replacements as needed.
- Walked individuals through basic troubleshooting tasks.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Trained employees on new technologies, increasing competency levels across the organization.
- Used ticketing systems to manage and process support actions and requests.
- Installed, configured and maintained computer systems and network connections.
- Installed and configured operating systems and applications.
- Created user accounts and assigned permissions.
Operations Manager
The Diamond Bonsai
03.2018 - 05.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
Facilities Coordinator
Stonecrop Technologies
04.2017 - 03.2018
- Handled troubleshooting and maintenance support for a large Telecommunications logistics facility
- Worked with cabinet and tower technicians to troubleshoot issues With ALU, Ericsson, Samsung MMBTS cabinets and Radio Heads.
- Trained Employees on proper fiber and coax testing with ODM and Anritsu equipment
- Assisted in the development of emergency preparedness plans, ensuring staff was trained in proper procedures during critical situations.
- Enforced compliance with applicable health, safety and environmental regulations to reduce risks.
- Ensured safety compliance by conducting regular inspections, identifying potential hazards, and implementing corrective actions.
- Communicated with general managers and facility teams regarding upcoming repairs and projects.
- Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean, and functional environment.
- Served as point of contact for internal and external customers seeking support and information.
Parts Engineer
Stonecrop Technologies
07.2014 - 03.2018
- Handle education of employees on different parts and processes
- Worked closely with customer to resolve parts issues and order issues
- Wrote work processes for kitting within the DCs
- Training employees on the use and assembly of each piece of equipment.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Applied lean principles to enhance efficiency and reduce waste in various engineering projects.
- Participated in formal internal design reviews of proposed products and components.
- Optimized engineering processes by implementing innovative solutions and streamlining workflow.
- Collaborated on interdisciplinary teams to develop creative, cost-effective solutions for complex projects.
- Interacted with subject matter experts to develop training material and tools for personnel.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
- Routed and integrated technical and electrical components for projects.
RAN Comissioning Engineer
Stonecrop Technologies
04.2016 - 04.2017
- Acted as the primary liaison between Operation, Sprint Network Team, Picking, and RAN Commissioning Team.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Wrote, reviewed and edited technical document in accordance with template requirements.
- Participated in formal internal design reviews of proposed products and components.
- Developed work plans for various personnel roles based on strengths and talents.
- Provided input to team lead regarding areas for process and procedural improvement.
- Interacted with subject matter experts to develop training material and tools for personnel.
New Projects Manager
Stonecrop Technologies
07.2014 - 10.2016
- Train employees on field standards and practices while pre-kitting in a warehouse
- Worked with other members of the Engineering teams to write MOPs and ensure that everyone is trained on process
- Worked with Warehouse management staff to resolve issues holding up sites and as a source of cellular information when needed
- Work through any new projects or processes to set standards and create MOPs
- Worked with Ericsson, Samsung, ALU, and Nokia equipment.
- Enhanced team collaboration through regular meetings, progress updates, and addressing concerns promptly.
- Developed custom-tailored training programs for new hires, expediting their integration into the team and enhancing overall project performance.
- Managed cross-functional teams for successful project completion within budget and on schedule.
- Cultivated a positive work environment that fostered teamwork, innovation, and creative problem-solving among team members.
- Boosted client retention rates by consistently delivering projects that exceeded expectations in quality and timeliness.
- Monitored project performance to identify areas of improvement and make adjustments.
Integration Engineer
Samsung Telecommunications America
12.2013 - 07.2014
- Worked as an integration and migration engineer for the NetVision and 2.5 deployments in the Western Washington Market
- Fiber and T1 integration and testing
- Troubleshooting on Samsung MMBS, Cisco ASR9000 routers, Eltek and Emerson power systems
- Built cabinets according to Samsung and Sprint standards (power to RRUs, DUs)
- Reconfigured cabinets for 2.5 deployment and troubleshoot any issues with 2.5.
- Optimized system performance by troubleshooting and resolving complex technical issues related to integration, infrastructure, and software components.
- Collaborated with cross-functional teams to identify requirements, design solutions, and deliver integrated systems that met business needs.
- Achieved successful project completion by consistently meeting deadlines and adhering to budget constraints while maintaining high-quality work standards.
- Maintained up-to-date knowledge of industry trends in software integration, ensuring the incorporation of best practices into all projects undertaken.
- Resolved issues related to operational components for LAN, WAN and voice systems.
- Provided 2nd and 3rd level technical support and troubleshooting to internal and external clients.
- Managed and monitored installed systems for highest level of availability.
- Managed installation, upgrade and deployment projects and provided on-site direction for network engineers.
Logistics Manager
Stonecrop Technologies
11.2013 - 12.2013
- Helped build out a new warehouse and train incoming staff for Sprint prekitting operation
- Managed the floor and worked through any site issues we would encounter
- Made sure all product going out the door passed quality inspections.
- Enhanced customer satisfaction by closely monitoring order fulfillment and addressing issues promptly.
- Directed shipping and receiving of wide range of products daily.
- Managed a team of logistics professionals, providing coaching and guidance for career development and skill enhancement.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Monitored logistics performance and identified improvement opportunities.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
- Kept corporate departments and customers updated on critical shipments.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Microwave Technician
Stonecrop Technologies
08.2013 - 11.2013
- Sprint NetVision Project
- Tiger Team for Microwave project in the Chicago market
- Install and Align Dragonwave Microwave links
- Troubleshoot links and lines using Anritsu test gear
- Gather data for closeouts on various links.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Demonstrated adaptability when faced with new challenges or technologies, enabling quick mastery of necessary skills.
- Optimized system performance thorough testing and analysis.
- Actively participated in continuous learning initiatives to stay updated on industry trends and advancements in technology.
- Performed complex mechanical alignments and equipment calibration to meet quality standards.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Manager
Stonecrop Technologies
02.2013 - 08.2013
- Ericsson Logistics
- Set up new warehouse in Grapevine, TX for a Ericsson pre-kit operation
- Trained all incoming employees on operations on the Antenna Assembly including: Programming/Troubleshooting RET controllers
- Proper Assembly of Antennas
- Photos and closeout documentation
- Oversaw day to day activities on the floor
- Assisted market lead
- Communicated issues from the floor to the rest of the management team
- Helped with retraining with any change of operations.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Network Integration Engineer
Stonecrop Technologies
05.2012 - 02.2013
- Sprint Netvision Project Chicago
- MMBS testing and ATP testing in the Chicago Market
- Sprint Netvision Project Indiana
- Copper Migration, Fiber Integrations, ATP testing, and Alarms Troubleshooting
- Troubleshoot BBU as well as MMBS issues.
- Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
- Achieved successful project outcomes by maintaining accurate documentation and meeting strict deadlines.
- Conducted rigorous quality assurance tests, identifying areas of improvement for product optimization.
- Enhanced product performance by conducting thorough failure analysis and recommending improvements.
- Interpreted blueprints and technical drawings to analyze upcoming projects.
Field Technician
Mt. Vernon. Net, Inc.
01.2012 - 05.2012
- Worked as a field technician for a local Wireless ISP
- Lines & Antennas work on towers throughout the network
- Install and Troubleshoot Residential and Business internet
- Proficient with Ubiquiti, Microtik, Canopy, and Motorola equipment.
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Delivered high-quality work by diligently following standard operating procedures.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Communicated with customers to provide updates, gather information and resolve issues.
- Enhanced customer satisfaction by providing efficient and timely technical support for various issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
Tiger Team
Design Build Technologies
10.2011 - 01.2012
- AT&T Tiger Team
- Troubleshoot 3rd and 4th carrier issues with AT&T performance bridge
- Change out coax jumpers, TMA's, re-terminate coax mainlines, and troubleshoot radio issues
- Also helped with L&A work on a E911 project in Mississippi doing analog to digital conversions.
Tower Hand
4G Communications
09.2011 - 10.2011
- U.S
- Cellular Project
- Lines & Antennas
- Tower hand for 4G communications installing LTE in Central and Southern Maine
- Short term project.
Tower Hand / Microwave Technician
Stonecrop Technologies
01.2010 - 09.2011
- Clearwire (Clear) 4G back haul deployment
- Microwave Alignment and Troubleshooting for the Clearwire (Clear) deployment
- Worked in Chicago, St
- Louis, Cincinnati, Columbus, and Cleveland markets
- Became proficient in multiple microwave systems including Dragonwave, Ceragon, Motorola, Redline.
- Performed troubleshooting and repair.
- Coordinated maintenance and responded to repair calls for assigned sites.
- Performed routine maintenance on equipment.
- Built and installed sites per customer specs and maintained safe work environment daily
- Built extensive knowledge working with testers and diagnostic tools.
- Conducted comprehensive site audits to verify proper installation techniques and adherence to quality standards, ensuring long-term reliability of network infrastructure.
- Contributed to a safer work environment through regular participation in safety meetings and trainings related to tower climbing best practices.
- Maximized safety standards by conducting thorough pre-climb inspections and identifying potential hazards.
- Optimized resource utilization by cross-training as a backup climber or technician when needed for additional support on complex projects.
- Reduced downtime during repairs by swiftly diagnosing and troubleshooting issues with cellular transmission equipment.
- Increased network reliability by performing routine maintenance checks on all tower systems, including grounding systems and structural supports.
Entry Level Tower Hand
Slingshot Wireless
01.2009 - 05.2009
- Deployed wireless internet systems in rural areas
- Learned proper entry level tower skills from a skilled crew
- Installed and Aligned Microwave back haul system.
- Performed troubleshooting and repair.
- Coordinated maintenance and responded to repair calls for assigned sites.
- Performed routine maintenance on equipment.
- Built and installed sites per customer specs and maintained safe work environment daily
- Drove truck and trailer to and from job sites, up to 5 hour drives.
- Built extensive knowledge working with testers and diagnostic tools.
- Demonstrated adaptability in diverse work environments by completing tasks under challenging weather conditions, including extreme temperatures and high winds.
- Increased network reliability by performing routine maintenance checks on all tower systems, including grounding systems and structural supports.
- Maximized safety standards by conducting thorough pre-climb inspections and identifying potential hazards.
- Maintained high-quality service results by strictly following manufacturer guidelines during the installation process of new equipment components.
Education
High School Diploma, General -
Mount Vernon Township Highschool
01.2004
Skills
- Comtrain Certified Climber
- Towers
- Wireless Broadband
- WWAN
- Anritsu
- Computer Hardware
- Workplace Safety
- Mechanical Assembly
- Electrical Wiring
- Troubleshooting skills
- Assembly Processes
- Safety awareness
- Problem-Solving
- Excellent Communication
Certification
Tower Climber - Comtrain
Timeline
Assembly Specialist
Toyota Motor Manufacturing Indiana
12.2023 - Current
IT Specialist
Walgreens
08.2022 - 12.2023
Operations Manager
The Diamond Bonsai
03.2018 - 05.2022
Facilities Coordinator
Stonecrop Technologies
04.2017 - 03.2018
RAN Comissioning Engineer
Stonecrop Technologies
04.2016 - 04.2017
Parts Engineer
Stonecrop Technologies
07.2014 - 03.2018
New Projects Manager
Stonecrop Technologies
07.2014 - 10.2016
Integration Engineer
Samsung Telecommunications America
12.2013 - 07.2014
Logistics Manager
Stonecrop Technologies
11.2013 - 12.2013
Microwave Technician
Stonecrop Technologies
08.2013 - 11.2013
Manager
Stonecrop Technologies
02.2013 - 08.2013
Network Integration Engineer
Stonecrop Technologies
05.2012 - 02.2013
Field Technician
Mt. Vernon. Net, Inc.
01.2012 - 05.2012
Tiger Team
Design Build Technologies
10.2011 - 01.2012
Tower Hand
4G Communications
09.2011 - 10.2011
Tower Hand / Microwave Technician
Stonecrop Technologies
01.2010 - 09.2011
Entry Level Tower Hand
Slingshot Wireless
01.2009 - 05.2009
High School Diploma, General -
Mount Vernon Township Highschool