Jason McMurray
Poteau,OK
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Material Handler 1] position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
27
27
years of professional experience
Work History
Animal Control Officer
Poteau Police Department
08.2022 - Current
- Investigated and gathered information regarding animal-related complaints.
- Unloaded and impounded animals received from animal control and public.
- Responded to [Number] daily calls to enforce animal control regulations.
- Attended to calls reporting of wild animal bites.
- Captured domestic and wild animals.
- Wrote reports of activities and maintained files of impoundments and dispositions of animals.
- Examined animals for injuries or malnutrition and arranged for necessary medical treatment.
- Captured stray animals, provided housing and care of homeless animals and coordinated adoptions.
- Supplied animals with food, water and personal care.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Store Manager
Oreilly Auto Parts
01.1997 - 07.2022
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Approved regular payroll submissions for employees.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Trained new employees on proper protocols and customer service standards.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Reported issues to higher management with great detail.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Mitigated business risks by working closely with staff members and assessing performance.
Education
High School Diploma -
Poteau High School
Poteau, OK06.1996
Skills
- Animal Behavior Familiarity
- Investigative Report Preparation
- Community Patrol
- Ground Patrol
- Operational Improvements
- Citations and Warnings
- Animal Care Citations
- Laws and Ordinances
- Time Management
- Complex Problem-Solving
- Accurate Event Logging
- Animal Restraining
- Two-Way Radio Operation
- Animal Health
- Domestic Animal Capturing
- Stray Captures
- Customer Satisfaction
- Asset Protection
- Safety Procedures
- Medical Emergency Response
- Maintenance Requirements
- Rabies Control
- Customer Inquiries
- Critical Thinking
- Officer Training
- Local Ordinances Knowledge
- Pet Owner Education
- Active Listening
- Emergency Situations
- Onsite Visits
- Humane Animal Treatment
Timeline
Animal Control Officer
Poteau Police Department
08.2022 - Current
Store Manager
Oreilly Auto Parts
01.1997 - 07.2022
High School Diploma -
Poteau High School
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