Jason Mendes
Brockton,MA
Summary
Dynamic professional with a robust background in public health and customer service, notably with the USAF. Excelled in developing culturally-sensitive programs and enhancing data accuracy, showcasing strong problem-solving and teamwork skills. Achieved significant improvements in community engagement and infectious disease control, demonstrating a commitment to health standards and efficient service delivery.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Officer
SCIS Security
10.2025 - Current
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Product Quality Tech
Blount Fine Foods
10.2024 - 10.2025
- Performed thorough inspections of incoming materials and outgoing products.
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Improved product quality by conducting thorough inspections and identifying areas for improvement.
- Evaluated samples against standards by completing measurements, visual inspections, and other established tests.
- Implemented process improvements, resulting in increased productivity while maintaining strict adherence to quality standards.
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards throughout the entire production process.
Public Health Technician
USAF
01.2020 - 05.2024
- Assisted in the development of culturally-sensitive public health programs, increasing community engagement and participation.
- Facilitated cross-agency collaboration for effective outbreak response efforts, ensuring timely containment of infectious diseases.
- Enhanced data accuracy for public health surveillance systems through meticulous data collection, entry, and analysis.
- Supervised and monitored health surveillance activities.
- Monitored emerging infectious disease trends through rigorous surveillance efforts, identifying potential risks to population health early on.
- Educated health care providers on prevention of disease and health promotion.
- Conducted surveys and compliance investigations to determine compliance with health and safety standards.
Amazon Delivery Driver
Urban Mobil Now, LLC
12.2018 - 01.2019
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Front Desk Associate
City Realty Group
05.2016 - 11.2018
- Handled high-pressure situations calmly, maintaining professionalism at all times.
- Organized front desk area to maintain a professional and welcoming appearance for guests.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Collected room deposits, fees, and payments.
- Managed multiple phone lines, proficiently handling reservations, cancellations, and modifications.
Security Officer
House of Blues Entertainment
04.2016 - 09.2018
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
Premium In-seat Runner/Server
Aramark
04.2015 - 08.2016
- Participated in regular team meetings to discuss ways to improve service quality, streamline processes, and boost overall guest satisfaction.
- Collaborated with kitchen staff, facilitating accurate order placement and prompt food preparation.
- Provided excellent service to patrons, ensuring positive dining experiences and repeat business.
- Organized trays filled with various menu items while efficiently navigating through crowded spaces without any spills or mishaps.
Education
No Degree - Network And System Administration
Bunker Hill Community College
Charlestown, MASkills
- Skilled in prioritizing concurrent responsibilities
- Detail-oriented
- Physical fitness
- Complex Problem-solving
- Superior customer service
- Conflict de-escalation
- Surveillance
- Personnel screening
- CCTV surveillance
- Government security clearance
- Military experience
- High level of integrity
Accomplishments
- Successfully completed two-week security training program.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Basic Life Support Certification (BLS)
- First Aid Certification
- ServSafe Food Handler's Certification
- OSHA Certified
Languages
Portuguese
Full Professional
Spanish
Limited Working
Timeline
Security Officer
SCIS Security
10.2025 - Current
Product Quality Tech
Blount Fine Foods
10.2024 - 10.2025
Public Health Technician
USAF
01.2020 - 05.2024
Amazon Delivery Driver
Urban Mobil Now, LLC
12.2018 - 01.2019
Front Desk Associate
City Realty Group
05.2016 - 11.2018
Security Officer
House of Blues Entertainment
04.2016 - 09.2018
Premium In-seat Runner/Server
Aramark
04.2015 - 08.2016
No Degree - Network And System Administration
Bunker Hill Community College