Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jason Mercado

Covina,CA

Summary

Diligent and hard-working candidate ready to contribute solid effort as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Diligent Cook possessing excellent cooking skills and strong knowledge of food safety. Proficient in maintaining well-stocked, organized and clean kitchen areas to maximize productivity. Dedicated team player with punctual nature and open communication style dedicated to working hard.Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance.

Experienced Machine Operator with expertise in creating industrial and automotive components. Efficiently completes assignments and supports production requirements. Flexible in applying technical knowledge to meet diverse maintenance needs. Competent at training new hires in safety standards.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Safety-oriented Forklift Operator knowledgeable about proper handling of heavy machinery, pallet jacks, cherry pickers and forklifts. Works well independently and as part of team. Excellent interpersonal communication skills.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Line Cook/Storekeeper

The W Hotel
City of Los Angeles, CA
06.2022 - Current
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Created identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Changed and sanitized cutting boards, benches and surfaces between tasks to avoid cross-contamination.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Grilled meats and seafood to customer specifications.
  • Unloaded food supplies from distributor trucks to efficiently organize inventory.
  • Checked meat temperatures prior to plating and serving dishes, upholding strict standards for food safety and preparation.

Delivery Driver

Uber Eats
08.2019 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Developed and maintained professional relations between customer, store personnel and company.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Immediately addressed problems with customers to promote speedy resolution.
  • Documented sales by recording order information in ubereats app.
  • Processed payments, made change and provided receipts.
  • Handled customer concerns and issues by answering questions and escalating major problems to supervisor.

Weighouts

Cardinal Paint Industry
04.2019 - 01.2022
  • Weight out raw powder coating material and chemical.
  • Lifted material 50lbs +
  • Received and processed stock into inventory management system.
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Double-checked cargo inventories and documentation for accuracy.
  • Regularly reviewed invoices and double-checked orders.
  • Completed physical inventory counts each month.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Prepared parts for coating and followed all procedures regarding powder coating application.
  • Observed safety protocols set by company to avoid hazardous conditions.
  • Custom mixed colors to match customers' desired color.
  • Maintain chemical measurements.

Housekeeper/Janitor

Hector's Cleaning
Walnut, CA
02.2012 - 11.2015
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Cleaned and stocked guest rooms by replacing used towels and linens, vacuuming floors, making beds and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies and corridors.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Restocked room supplies such as facial tissues for personal touch with every job.
  • Worked on cleaning team to service hotels, offices and other commercial buildings.
  • Operated power equipment tools such as backpack vacuums and floor sweepers.

Tool Rental Technician

Home Depot
03.2011 - 03.2013
  • Prepared rental contracts by printing contracts, obtaining customer signatures and verifying customer identification and driver's license.
  • Supplied information about rental items to inform customers of tool availability and operation.
  • Inspected and tested tools to locate worn and damaged parts and malfunctions.
  • Used POS system to compute and receive payments for rentals.
  • Maximized revenue opportunities by encouraging upsells and promoting optional services, boosting overall sales 25%.
  • Demonstrated knowledge and applied proper food handling standards.
  • Responded quickly to customer inquiries, answering questions and offering insight into products.
  • Provided assistance to customers requiring help by carrying-out and loading purchases.
  • Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Managed multiple tasks in high-volume environment
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.

Machine Operator

General Sealant
05.2008 - 03.2011
  • Followed tooling instructions and product specifications to determine and implement operational sequences.
  • Manually set up machinery, lathes and grinders.
  • Performed standard inspection of first article, first pallet and random sampling inspection to customer standards.
  • Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
  • Developed and maintained quality assurance procedure documentation.
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Completed precise measurements using special tools.
  • Set appropriate stops and guides to specified lengths as indicated by scale, rule or template.

Education

High School Diploma - 3.2 GPA

Nogales High School
La Puente, CA
06.2005

Skills

  • Dependability and Honesty
  • Communication and Interpersonal Skills
  • Delivery and Shipment Records
  • Problem Solving
  • Order Fulfillment
  • Attention to Detail
  • Valid Driver's License
  • Route Planning
  • Payment Processing
  • Efficiency and Time Management
  • Ability to Lift 50 Pounds
  • Inventory Management
  • Loading and Unloading
  • Vehicle Safety and Maintenance
  • GPS Navigation
  • Order Picking and Processing
  • Liftgate Operation
  • Customer Service
  • Basic Math Skills
  • Valid Vehicle Insurance and Registration
  • Inventory Systems
  • Warehouse Operations
  • Packing Slips
  • Multitasking
  • Safe Food Handling
  • Contactless Deliveries
  • Auto and Engine Repair
  • Equipment Maintenance
  • Bills of Lading
  • Forklift Operation
  • Merchandise Restocking
  • Customer Retention
  • Order Processing
  • Fluent in English
  • Spanish Fluency
  • Database Management
  • Reliable Vehicle
  • Freight Loading
  • Kitchen Sanitization
  • Food Preparation
  • Cooking Method Accuracy
  • Professional Attitude
  • Food Safety Standards
  • Special Event Cooking
  • Kitchen Station Setup
  • Washing and Storing Dishes
  • Chopping Vegetables
  • Food Storage and Rotation
  • Reading Comprehension
  • Detail-Oriented

Certification

  • Forklift licensed - since 2018
  • ServSafe National Restaurant Association Food Handler Card Certified #5734930 07/10/2022 - 07/10/2025

Languages

Spanish
Native or Bilingual

Timeline

Line Cook/Storekeeper

The W Hotel
06.2022 - Current

Delivery Driver

Uber Eats
08.2019 - Current

Weighouts

Cardinal Paint Industry
04.2019 - 01.2022

Housekeeper/Janitor

Hector's Cleaning
02.2012 - 11.2015

Tool Rental Technician

Home Depot
03.2011 - 03.2013

Machine Operator

General Sealant
05.2008 - 03.2011

High School Diploma - 3.2 GPA

Nogales High School
Jason Mercado