Jason Miller
PORT CHARLOTTE,FL
Summary
Accomplished Clinical Nurse Coordinator and Market Manager with a proven track record at Fawcett Memorial Hospital and Enterprise Holdings. Expert in clinical quality improvement and team development, achieving significant advancements in patient satisfaction and market share growth. Skilled in fostering professional growth, streamlining operations, and enhancing service quality through strategic leadership and innovative problem-solving.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Clinical Nurse Coordinator
Fawcett Memorial Hospital
12.2023 - Current
- Mentored and supervised nursing staff, fostering professional growth and development.
- Managed staffing needs by creating schedules, adjusting assignments based on patient acuity levels, and delegating tasks efficiently.
- Facilitated timely discharge planning by collaborating with patients, families, and healthcare providers.
- Demonstrated commitment to ethical decision-making in all aspects of clinical practice, prioritizing patient safety and wellbeing.
- Addressed performance issues among nursing staff through constructive feedback during evaluations or informal coaching sessions.
- Oversaw training, staffing and education of all nurses and cath lab staff.
- Leveraged feedback and process improvement opportunities to create safer and healthier environment and increase patient satisfaction.
- Directed day-to-day nursing and operational functions ensuring exceptional delivery of care.
- Interacted effectively with department managers to promptly correct problems and improve services.
Market Manager
Enterprise Holdings
07.2004 - 02.2016
- Increased market share by identifying and capitalizing on emerging market trends.
- Streamlined internal processes, enhancing operational efficiency and reducing costs.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built brand awareness in local market and increased penetration with proactive strategies.
- Collaborated with other departments to ensure alignment of overall company goals with individual market objectives.
- Cultivated a high-performance culture within the team through motivational leadership techniques and ongoing skill development opportunities.
- Coached sales team members in effective selling strategies and closing techniques.
- Developed strong relationships with key industry partners, fostering collaboration and mutual growth opportunities.
- Increased customer loyalty, establishing comprehensive customer feedback system to address concerns and improve service quality.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Built relationships with customers and community to establish long-term business growth.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Analyzed competitor strategies and developed countermeasures to maintain a competitive advantage.
Education
Bachelor of Science - Nursing
Rasmussen College - Tampa
Tampa, FL12.2018
Bachelor of Arts - Finance
University of Central Florida
Orlando, FL08.2002
Skills
- Discharge Planning
- Advanced Cardiovascular Life Support
- Clinical Documentation
- Clinical assessment
- Quality Improvement
- Nursing Leadership
- Clinical Leadership
- Team Development
- Clinical Quality Improvement
- Staff Development
- Recruiting and training
- Time Management
- Multitasking
Accomplishments
- Supervised team of 20 staff members.
- Recognized and awarded by leadership and peers as caregiver of the month.
- Achieved significant cath lab growth through building relationships with physicians and effectively managing and scheduling cath lab flow.
Certification
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Timeline
Clinical Nurse Coordinator
Fawcett Memorial Hospital
12.2023 - Current
Market Manager
Enterprise Holdings
07.2004 - 02.2016
Bachelor of Science - Nursing
Rasmussen College - Tampa
Bachelor of Arts - Finance
University of Central Florida
- Registered Nurse License (RN) - State Board of Nursing.
- Basic Life Support Certification (BLS)
- Advanced Cardiac Life Support Certification (ACLS)
Similar Profiles
Destiny SantiagoDestiny Santiago
Certified Nursing Assistant at Fawcett Memorial HospitalCertified Nursing Assistant at Fawcett Memorial Hospital
Kelly BourgeoisKelly Bourgeois
Registered Nurse at Fawcett Memorial HospitalRegistered Nurse at Fawcett Memorial Hospital
Mesha-Gaye ThomasMesha-Gaye Thomas
Registered Pharmacy Technician at HCA Fawcett Memorial HospitalRegistered Pharmacy Technician at HCA Fawcett Memorial Hospital