Jason Miller
Winter Garden,FL
Summary
Proven track record at Walt Disney World and at Universal Studios, Able to enhance guest satisfaction and safety through effective communication and safety awareness. Excelled in operational efficiency and problem-solving, demonstrating adaptability and time management. Skilled in both interpersonal communication and maintaining cleanliness standards, contributing to secure and positive environments.
Overview
5
5
years of professional experience
Work History
Commissioning Attractions Attendant
Universal Studios
05.2022 - Current
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.
- Displayed a proactive approach towards problem-solving, resolving minor maintenance issues quickly without causing delays in attraction operation timeframes.
Operations Team Member
Walt Disney World
06.2019 - 05.2022
- Delivered outstanding customer service by addressing guest concerns promptly and professionally.
- Contributed to a positive work environment by assisting team members in daily tasks and ensuring smooth operations.
- Collaborated with fellow attendants to maintain safety procedures, ensuring a secure environment for both guests and staff.
- Monitored crowd levels at attractions, adjusting ride capacity when necessary to optimize efficiency.
- Operated rides and attractions according to written guidelines to reduce injuries.
- Utilized strong communication skills while working cohesively with management to address any operational challenges or concerns promptly.
- Demonstrated adaptability by taking on additional responsibilities or shifts when needed to maintain adequate staffing levels and ensure smooth park operations.
Education
Bachelor of Science - Business Management
Valencia College
12.2024
Skills
- Patience and Empathy
- Safety awareness
- Safety Procedures
- Cleanliness standards
- Time Management
- Interpersonal Communication Skills
Timeline
Commissioning Attractions Attendant
Universal Studios
05.2022 - Current
Operations Team Member
Walt Disney World
06.2019 - 05.2022
Bachelor of Science - Business Management
Valencia College