Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jason Miller

Richmond,VA

Summary

Experienced with overseeing all aspects of restaurant operations, ensuring smooth day-to-day functioning. Uses leadership skills to improve staff performance and drive customer satisfaction. Track record of maintaining high standards in food safety, inventory management, and service excellence.

Overview

11
11
years of professional experience

Work History

General Manager

Demi's Mediterranean Kitchen
03.2024 - Current
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Managed budget implementations, employee reviews, training, and schedules.

Bartender/ Server

Demi’s Mediterranean Restaurant
06.2022 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Bartender/Server

Mosaic Restaurant
03.2021 - 12.2024
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Served high customer volumes during special events, nights, and weekends.

Bartender/Server

Cooper’s Hawk Winery And Restaurant
07.2019 - 03.2021

Bartender/Server

Brio Tuscan Grille
03.2014 - 06.2019

Education

Associate Of Science -

University of South Florida
Tampa, FL
04.2007

Skills

  • Team leadership
  • Employee supervision
  • Proficient in POS operations
  • Commitment to customer satisfaction
  • Effective shift coordination
  • Organization and prioritization
  • Employee scheduling
  • Flexible in dynamic environments
  • Menu development
  • Operational management proficiency
  • Inventory control and record keeping
  • Alcohol service management
  • Beverage preparation methods
  • Beverage crafting
  • Expertise in classic cocktails
  • Innovative cocktail creation
  • Knowledge of ABC standards

Timeline

General Manager

Demi's Mediterranean Kitchen
03.2024 - Current

Bartender/ Server

Demi’s Mediterranean Restaurant
06.2022 - Current

Bartender/Server

Mosaic Restaurant
03.2021 - 12.2024

Bartender/Server

Cooper’s Hawk Winery And Restaurant
07.2019 - 03.2021

Bartender/Server

Brio Tuscan Grille
03.2014 - 06.2019

Associate Of Science -

University of South Florida

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