Jason Miller
Nashville,TN
Summary
Dynamic Automotive Operations Manager with extensive experience in dealership management. Proven expertise in Sales Management, Marketing, Customer Satisfaction, and Finance, with a strong focus on Used Vehicle Sourcing. Skilled in revitalizing underperforming programs and implementing data-driven strategies that enhance team performance and drive profitability.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Lewisburg Motor Company
12.2023 - 08.2025
- Exceeded monthly sales targets by leading and motivating sales associates effectively.
- Optimized vehicle inventory through market trend analysis, enhancing profitability.
- Ensured quality standards for pre-owned vehicles through thorough maintenance oversight.
- Conducted accurate vehicle appraisals based on condition and market value.
- Maintained optimal stock levels to ensure availability of high-demand vehicle models.
General Manager
West Michigan Auto XChange
07.2022 - 12.2023
- Established processes for new store, training staff for successful launch.
- Created service department, hired technicians to inspect vehicles in-house.
- Achieved sales targets by executing operational activities aligned with business plans.
- Streamlined sales processes by implementing effective CRM systems for customer management.
General Manager/Finance Director
Nick Mayer Auto Group
05.2020 - 07.2022
- Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
- Manage staff, preparing work schedules and assigning specific duties.
- Tasked with designing and developing a Finance Dept after the purchase of 2 new stores in Tennessee.
General Manager
Stivers Hyundai/Chev/Genesis
06.2018 - 05.2020
- Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.
- Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans.
- Increased revenue streams by reducing costs, managing schedules and performing variance and risk analysis to implement corrective actions.
Education
Bachelor of Science -
Western Michigan University
Kalamazoo, MISkills
- Marketing proficiency
- Sales performance improvement
- Coaching development
- Detailed budget assessment
- Inventory sourcing expertise
- Management of aged vehicles
Certification
AFIB Certified
ADDITIONAL INFORMATION
- Earned Ford Most Overall Improved Award 3 consecutive years
- Earned Customer First Award with FCA
- Military Service: US Army and ROTC
- Computers: MS Office, ADP, Reynolds & Reynolds, Arcona
Timeline
General Manager
Lewisburg Motor Company
12.2023 - 08.2025
General Manager
West Michigan Auto XChange
07.2022 - 12.2023
General Manager/Finance Director
Nick Mayer Auto Group
05.2020 - 07.2022
General Manager
Stivers Hyundai/Chev/Genesis
06.2018 - 05.2020
Bachelor of Science -
Western Michigan University