Jason Miller
Kansas City,MO
Summary
Dependable Field Maintenance Professional with strong teamwork and problem-solving skills. Proven ability to adapt in fast-paced environments while maintaining attention to detail and delivering exceptional results.
Overview
26
26
years of professional experience
Work History
Field Maintenance Professional (FSP)
Home Depot Equipment Services (Formerly -Compact Power)
Kansas City, MO
01.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Spray Foam Applicator
INSUL USA
Riverside, Mo
03.2020 - 01.2022
- Operated spray foam equipment to ensure precise application and adherence to safety protocols.
- Prepared surfaces for insulation by cleaning, repairing, and sanding as required.
- Collaborated with team members to complete projects efficiently and on schedule.
- Trained junior applicators on safety standards, equipment usage, and application techniques.
- Monitored material inventory levels to ensure timely replenishment for ongoing projects.
Tow Truck Operator
5 Star Tow and Recovery
Liberty, MO
07.2011 - 01.2020
- Operated tow trucks to safely recover vehicles in various conditions.
- Conducted routine vehicle inspections to ensure operational safety and reliability.
- Collaborated with dispatch team to efficiently manage call responses and service routes.
- Assisted in training new operators on safety protocols and recovery techniques.
- Enhanced customer satisfaction through effective communication during recovery processes.
- Implemented best practices for equipment maintenance, reducing downtime and repair costs.
- Mentored junior staff, promoting adherence to safety standards and operational guidelines.
- Developed streamlined workflows for emergency response, improving overall operational efficiency.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.
- Assisted in accident scene management, helping to clear roadways and ensure the safety of all involved parties.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
- Kept tow trucks and equipment clean and organized to promote a positive image for the company and ensure optimal functionality during service calls.
- Maintained detailed records of service calls, documenting client interactions and any relevant information for billing purposes.
- Minimized damage claims through careful handling of customers'' vehicles during loading, transportation, and unloading processes.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conducted thorough pre-and post-trip inspections on all equipment, identifying potential issues before they became major problems, thus reducing downtime for repairs.
- Reduced response time for service calls by effectively prioritizing tasks and efficiently managing routes.
- Updated daily logs with production data such as weights, destinations, and delivery times to keep management current on team activities.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Provided support to law enforcement agencies during incidents requiring towing or impound services, facilitating smooth operations on scene.
- Enhanced company reputation by consistently maintaining a professional demeanor while interacting with clients.
- Navigated challenging driving conditions safely, minimizing potential hazards for clients'' vehicles during the towing process.
- Increased client retention by providing exceptional customer service during difficult situations involving vehicle breakdowns or accidents.
- Troubleshot and diagnosed mechanical issues, completed basic repairs, and conducted preventive maintenance actions to keep equipment functional.
- Assisted in inventory management, tracking equipment usage and supplies needed for daily operations in the tow yard facility.
- Collaborated with dispatchers, efficiently responding to roadside assistance requests and coordinating recovery efforts.
- Boosted team performance by moving materials with forklifts, cranes, and other equipment.
- Answered roadside assistance calls for tows and other vehicle support.
- Promoted a safe working environment by adhering to industry best practices and company policies regarding workplace safety at all times.
Deco Operator and Maintenance
Ball Metal Beverage Container
Kansas City, MO
04.2007 - 06.2010
- Operated production machinery to ensure efficient beverage container manufacturing.
- Conducted quality control inspections to maintain product standards and minimize defects.
- Collaborated with team members to optimize workflow and increase overall production efficiency.
- Trained new operators on machinery operation, safety protocols, and best practices.
- Assisted in troubleshooting equipment malfunctions to minimize disruption in operations.
- Operated various types of machinery, demonstrating versatility and adaptability in diverse work environments.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Increased overall product quality through meticulous attention to detail during operation processes.
Fleet Maintenance Technician
Dry Basement & Foundation Systems
Kansas City, MO
08.2000 - 02.2007
- Conducted routine inspections and maintenance on fleet vehicles to ensure optimal performance.
- Diagnosed mechanical issues using diagnostic tools and equipment for timely repairs.
- Coordinated with vendors for parts procurement, streamlining supply chain processes.
- Implemented preventive maintenance schedules to enhance vehicle reliability and reduce downtime.
- Led safety training sessions for team members, promoting adherence to industry standards.
- Developed process improvements that increased efficiency in fleet maintenance operations.
- Managed inventory control systems for tools and spare parts, ensuring availability when needed.
- Collaborated with management to plan and execute fleet replacements or upgrades based on usage patterns and industry trends.
- Increased fleet efficiency by implementing preventive maintenance programs and schedules for all vehicles.
- Served as a liaison between drivers/operators and management, relaying pertinent information about vehicle performance, upcoming maintenance needs, or other concerns that could impact daily operations.
- Ensured regulatory compliance by keeping up-to-date with industry standards and guidelines related to vehicle emissions, safety features, and other relevant regulations.
- Evaluated new technologies or aftermarket products that promised potential benefits like increased fuel efficiency or reduced emissions before recommending their adoption into existing vehicles.
- Improved vehicle performance with thorough inspections, diagnostics, and repairs on various systems such as engines, transmissions, and electrical components.
- Maintained accurate records of all maintenance activities, ensuring proper documentation for future reference and audits.
- Enhanced safety standards by conducting regular safety checks on all fleet vehicles and addressing any concerns promptly.
- Troubleshot complex mechanical issues using advanced diagnostic tools to identify root causes quickly and efficiently.
- Optimized fuel consumption across the entire fleet by routinely monitoring engine performance indicators such as oil pressure or coolant temperature during scheduled maintenance checks.
- Minimized disruptions in operations through effective prioritization of urgent repair requests from transportation departments or other stakeholders within the organization.
- Established strong vendor relationships to secure competitive pricing on parts, supplies, and services required for fleet operations.
- Evaluated the overall condition of vehicles before purchasing them to ensure they met company standards and would not require excessive repairs in the near future.
- Scheduled and oversaw maintenance, repair and installation activities.
- Created and maintained daily and weekly reports for upper management.
- Organized ongoing maintenance schedules to boost system performance.
- Contributed to development, implementation, and execution of maintenance programs.
- Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
- Monitored systems to assure increase in power flow and integrated new system components, fixtures and motors.
Education
High School Diploma -
Liberty High
Liberty, MOASE Certified - Automotive And Diesel
Area Vocational Tech
Kansas City, MO05-1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Critical thinking
- Organizational skills
- Calm under pressure
- Problem resolution
- Organization and time management
Timeline
Field Maintenance Professional (FSP)
Home Depot Equipment Services (Formerly -Compact Power)
01.2022 - Current
Spray Foam Applicator
INSUL USA
03.2020 - 01.2022
Tow Truck Operator
5 Star Tow and Recovery
07.2011 - 01.2020
Deco Operator and Maintenance
Ball Metal Beverage Container
04.2007 - 06.2010
Fleet Maintenance Technician
Dry Basement & Foundation Systems
08.2000 - 02.2007
High School Diploma -
Liberty High
ASE Certified - Automotive And Diesel
Area Vocational Tech