Jason M. Norman
Huntersville,NC
Summary
Results-driven HRIS Leader with over ten years of extensive Workday experience, including functional expertise, consulting, global implementations, and system optimization. Committed to advancing the Workday landscape by strategically aligning organizational objectives with precise data analytics and metrics. Proven ability to enhance system efficiencies that drive business success and foster a culture of continuous improvement. Passionate about leveraging technology to empower organizations and elevate workforce performance.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Workday Product Owner
Movement Mortgage
04.2023 - Current
- Lead and manage a team of Workday professionals in supporting the various modules we are live on. Act as Workday Subject Matter Expert and provide mentoring and expertise.
- Oversee the HR technology transformation strategy, roadmap, and architecture.
- Project oversight on all Workday related initiatives. To include scope, requirement gathering, project plan, and release.
- Collaborate with business leaders, technology leaders, stakeholders, and customers to understand their strategic and tactical needs and translate them into requirements.
- Continuously improve and evolve Workday ensuring that initiatives meet required data integrity, security, and operational precision.
- Successfully reduced the hours with our AMS Workday partner from 300+ a month to 50.
Workday HCM Solution Architect
Kainos
10.2022 - 04.2023
- Engaged relationships with customers to shape and deliver solutions that are aligned to customer needs, fit for purpose and commercially viable.
- Lead consultant in implementing and configuring Workday solutions for global customer base.
- Customer focused, assessing customer needs, building relationships, and managing customer expectations while intervening effectively to resolve custom escalations appropriately.
- Lead largescale workshops with multiple stakeholders, liaising confidently and effectively with senior executives.
- Manage project teams as the technical expert, providing actionable project plans and instilling best practice and scalability in all approaches.
- Solution Architect responsible for leading the redesign of security solutions for a global industry leader.
- Continually monitoring industry trends, updates, and releases for impact on product to deliver the best possible solution.
- People manager: reviewing and refining goals, regular 1:1’s, performance evaluations, utilization updates, mentoring
- Create and provide data analytics to support theories and solution suggestions, providing detailed output to prove fit for purpose.
Lead Architect – HR Systems (Workday)
Lowe’s Companies
06.2019 - 09.2022
- Lead development of integrated HR solutions to ensure specifications are flexible, scalable, maintainable, and meet architectural standards.
- Served as a technical expert for project teams throughout the implementation and maintenance of HR systems by leveraging partnerships with technology teams and business leaders to resolve escalated issues.
- Continually seek opportunities to optimize the Workday system.
- Ensured data fidelity within Workday through the creation and administration of EIB’s.
- Created validations to guarantee a positive user experience and ensure the integrity of information entered into Workday. To include Business Process conditional statements and design.
- Developed new security roles based on company needs as well as partner with the Reporting Team to regression test securities as they relate to new reports being produced.
- Acted as a resource and subject matter expert assisting associates and leaders throughout Lowe’s to gain a better understanding of the intricacies of Workday and teach to Workday best practices.
- Partnered with end users to create and develop robust reports as well as calculated fields.
Workday HRIS Administrator
Albemarle Corporation
01.2019 - 06.2019
- Global Security Administrator responsible for ensuring that users have appropriate system access and evaluating system security needs, developing new user based, role based, segmented and intersect security groups, creating and maintaining the system proxy policy.
- Serve a Global Report Administrator creating and modifying custom reports to include advanced and matrix, utilize and build calculated fields, develop reports for leadership and modify dashboards.
- Perform HCM duties to include but not limited to business process design, EIB creation and administration, organizational additions and modifications, audits to ensure data integrity
- Projects to date include: Creation of robust reports to compile complex Diversity and Compensation demographic statistics for senior leadership, partnering with IT for AD sync from Workday, building out the pre-hire process to include sign on credentials directly from Workday to new hires.
Workday HRIS Analyst
Red Ventures
01.2018 - 01.2019
- Workday HRIS Analyst solely responsible for system administration duties to include but not limited to security administration, report writing, business process configuration, EIB creation and administration, benefits administration and end user support.
- Lead stability initiatives and streamlining of current Workday system. Support Core HCM, Benefits, Payroll, Time Tracking and Learning.
- Open Enrollment configuration and administrations for over 3,200 employees
- Responsible for establishing, teaching, and training Workday best practices.
- Projects: Security evaluation and reconfiguration, benefit business process overhaul to include setting deadlines and alerts, senior leadership metric reporting, acquisition employee mapping and conversion for 1000 employees, employee engagement survey report configuration for vendor, configuration of various reports provided to end users and managers, absence reconfiguration.
HRIS Project Coordinator
Bronson Healthcare Group
03.2015 - 12.2017
- HRIS lead on Workday implementation to include HCM, Recruiting and Payroll modules for 8,700 employees. Involved in all aspects of implementation, to include compiling and configuring HCM data, business process design, system integration testing, data validation, user acceptance testing, cutover planning, knowledge transfer, training, and support. Serve as the HCM subject matter expert; supporting HR work streams and IT team members through the implementation process.
- Responsible for ensuring data integrity within the HRIS systems to facilitate reliable HR metrics reporting monthly, quarterly, and as needed. Confirm accuracy and fidelity of all data entered, maintain data in HRIS systems and databases and assure information is available on a timely basis to all users and applicable requesters.
- Conduct in depth analysis on HR data such as compensation, employment, employee relations, and/or benefits data utilizing PeopleSoft. Identify process improvement opportunities and present detailed analysis to leadership.
- Partner with Employment Team to strategically and analytically evaluate turnover, churnover, and other applicable metrics in an effort to evaluate and progress current hiring processes. Ensuring the right people are hired at the right time for the right position by evaluating various retention metrics.
- Co-lead in the running, auditing, and process improvement of Open Enrollment process for 8,700 employees in HRIS system. Help to alleviate errors and issues while making certain that appropriate measures are in place to ensure proper system functionality.
- Compile and analyze monthly Human Resources scorecard for Executives and Management ensuring precise and applicable data is represented.
Client Coordinator
NGS Coresource
07.2014 - 03.2015
- Coordination of benefit plans for fifteen clients, to include issue resolution, in depth analysis of current benefit plans, compliance, and network analysis to ensure employees receive optimal discounts and rates.
- Generate, analyze, and supply clients with reports related to eligibility, census data, enrollment, utilization, and financial statistics. Creating and streamlining custom reports per employee specifications to run per customer.
- Assist in plan design for clients, creating step by step analysis of how to incorporate in accordance with current benefit plan structure and advise of any compliance issues in implementation.
Human Resources Specialist (Benefits/Compensation)
Bronson Healthcare Group
03.2011 - 07.2014
- Monitored the day-to-day activities related to administering benefit plans for over 7,800 employees to ensure activities were completed in accordance with established standards and procedures while providing exceptional customer service. Recommend process improvement activities and implemented action plans as necessary to provide more efficient, effective services and correction of deficiencies.
- Managed the transition, implementation, and reform of a 1.4 million dollar tuition assistance benefit program. Served as a program lead as well as liaison between Bronson and educational institutions.
- Served as PeopleSoft HRIS support, ran numerous reports such as demographic, statistical and activity reports from computer information systems. Entered, audited, and updated benefit programs, set up general deductions and additional pays, ran queries for auditing and cleanup purposes.
- Played key role in acquisition process, analyzing, developing and implementing benefit processes while collaborating with leadership to create a cohesive transition.
Education
Bachelor’s Degree - Human Resource Management
Western Michigan University – Haworth College of Business
Skills
- Data-informed decision making
- Product lifecycle management
- Key relationship development
- Product issue resolution
- HCM functional expertise
- Workday system configuration
- Security configuration
- Benefits administration
- Time tracking
- Integration solution design
- Workday system implementation
- Roadmapping
Certification
Professional Human Resources (PHR) Certification December 12, 2015
Timeline
Workday Product Owner
Movement Mortgage
04.2023 - Current
Workday HCM Solution Architect
Kainos
10.2022 - 04.2023
Lead Architect – HR Systems (Workday)
Lowe’s Companies
06.2019 - 09.2022
Workday HRIS Administrator
Albemarle Corporation
01.2019 - 06.2019
Workday HRIS Analyst
Red Ventures
01.2018 - 01.2019
HRIS Project Coordinator
Bronson Healthcare Group
03.2015 - 12.2017
Client Coordinator
NGS Coresource
07.2014 - 03.2015
Human Resources Specialist (Benefits/Compensation)
Bronson Healthcare Group
03.2011 - 07.2014
Bachelor’s Degree - Human Resource Management
Western Michigan University – Haworth College of Business
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