Jason Montano
Youth Technology Specialist
El Paso,TX
Summary
Dedicated to enhancing physical, educational, social, and emotional health of youth aspiring to seek leadership opportunities and growth throughout CYS. Proficient in utilizing computers and using teaching skills to youth in a teaching/tutoring capacity with over 2 years of successful experience running a STEM room, homework room, and computer lab. Have had oversite of WI-FI access at programs, preparing supplies, and creating age-appropriate inclusive lesson plans. Eager to contribute to team success through hard work, attention to detail, and excellent organizational skills. Clear understanding of tasks given. Always motivated to learn, grow, and excel along side the youth under care. Recognized for performance excellence and contributions to previous centers.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
3
3
Certifications
2
2
Languages
Work History
CYS Functional Technology Specialist
Child Youth School Services
2024.03 - Current
- Led cross-functional teams to successfully complete complex technology projects on time.
- Played an instrumental role in streamlining communication channels between different departments through efficient utilization of collaboration tools.
- Collaborated with teams to identify business requirements and translate them into technical specifications for project implementation.
- Provided exceptional customer service by troubleshooting technical issues promptly and accurately resolving problems.
- Developed comprehensive training materials to educate employees on new technology tools and applications.
- Improved customer satisfaction by providing timely and effective technology support.
- Conducted regular audits to ensure compliance with industry regulations, standards, and guidelines related to technology usage.
- Mentored junior team members in best practices for technology use, fostering a culture of continuous learning and improvement.
- Optimized system performance through routine maintenance tasks and proactive issue resolution.
- Evaluated emerging technologies for potential integration, aligning with organizational goals and objectives.
- Administered networks by creating user accounts and managing permissions.
- Used Child Youth Services and United States Army troubleshooting resolution tree to evaluate technical problems and find appropriate problem solving solutions.
- Logged updates on support tickets to communicate status to users and managers.
- Used Child and Youth Management System on regular basis and developed proficiency.
- Communicated with supervisors when major equipment repairs were needed.
- Responded to numerous customer service reference calls daily, helping patrons with specific information needs.
- Worked with teachers to provide students with lifelong learning and research skills.
- Resolved patrons' complaints tactfully and professionally with utmost attention to detail.
Youth Technology Specialist
Child Youth School Services
8 2022 - 2024.03
- Providing managerial support when needed in the absence of assistant directors and directors
- Experienced in operating a CYSS facility
- Experienced in facilitating long term activities
- Used Child and Youth Management System on regular basis and developed an essential understanding.
- Coordinating and facilitating field trips alongside assistant directors and directors.
- Providing assistance with administration duties in absence of admin.
- Experienced assisting in inspections and fire drills and ensure proper procedures are followed and the overall safety of the youth were met.
- Used troubleshooting techniques to evaluate technical problems and find appropriate solutions.
- Administered networks by creating user accounts and managing permissions.
- Offered technical assistance to youth and staff
- Notified supervisors when major equipment repairs were needed.
- Greeted patrons warmly and offered to assist with any issues or needs.
- Collected and analyzed statistics on program data and usage using Excel.
- Led center in use of instructional technology to engage students in interesting and retentive learning.
- Executing setup and breakdown of speakers, cables, computers and photo booths for events.
- Collaborating with teachers and administrators to support curriculum content, learning outcomes and student information needs to include training new employees as needed.
- Captured and distributed videos and photos of center events and workshops for publication on company website and social media pages.
- Restoring order in face of conflicts between youth and staff regarding policies, services and resource use.
- Maintained continuous knowledge of current and newly developed industry technology, making proactive suggestions to improve center offerings and strategies.
- Resolved youth complaints tactfully and professionally.
CYPA Youth Program Assistant
Child Youth Services
2022.02 - 2022.07
- Communicated frequently with youth to meet needs and achieve high satisfaction ratings.
- Explained and enforced rules and regulations of Computer Lab and Technology programs.
- Created list of needed supplies and materials for activities.
- Assisted with youth development and other recreation programs to improve quality of youth experience.
- Recommended activities, equipment and supplies for programs and identified vendors to furnish materials.
- Communicated effectively with youth, fellow staff members and parents by utilizing active listening and interpersonal skills.
- Worked with youth to improve life choices and maximize benefits of programs.
- Developed and implemented performance improvement strategies to promote continuous improvement.
Child and Youth Program Assistant
Child Youth Services
2021.06 - 2022.02
- Recommended activities, equipment and supplies for the room
- Assisted in creating a safe, fun environment for children attending before school, afterschool, and all day care.
- Explained and enforced program rules and expectations to children of the CDC Kindergarten program.
- Oversaw day-to-day activities of kindergartners attending RCDC.
- closely monitored any and all situations in classroom intervening as needed based on each childs cognitive abilities and needs.
- Maintained energy and enthusiasm in fast-paced classroom environments.
- Kept room, organized and stocked, sanitized surfaces and toys each day.
- Logged Daily information outlining children's meals
- Implemented positive reinforcement techniques to promote patience and other good behaviors in children attending care.
- Monitored entrances and exits to maintain room safety and accountability.
Child and Youth Program Assistant
Navy CYP NAFI
2019.04 - 2021.02
- Tasked with running Science Technology Engineering and Math room along with computer lab
- Tasked with running Homework room and power hour throughout duration of time at center while maintaining performance standards in STEM room and computer lab
- Handled daily administrative tasks efficiently to minimize time away from children, including updating attendance and requesting new supplies.
- Created and implemented diverse educational strategies to boost development.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Offered top-notch care to 20+ children at once, ranging in age from 5 to 13.
- Planned and guided age-appropriate tasks like technological activities, crafts, science experiments and engineering activities.
- Kept areas clean, organized and stocked, and sanitized surfaces and toys each day.
- Observed children to proactively identify issues with emotional or physical development and worked with supervisors to address concerns.
- Added daily log information to permanent records outlining meals
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Provided one-on-one and peer group tutoring on core subjects for children aged 5 to 13.
- Monitored entrances and exits to maintain safety and organized environments.
- Prepared group activities to enhance socialization, communication and problem-solving skills for children.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Managed safety and security of all children under care.
- Kept all areas neat, clean and properly sanitized.
Recreation Aid - Summer Hire
Navy CYP NAFI
2019.06 - 2019.08
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Collected and analyzed participant feedback to inform program improvements.
- Collaborated with staff to create recreation offerings and facilitated communication about new programs to generate involvement.
- Maintained order among participants and spectators to enforce conduct rules conformance.
- Inspected and cleaned toys, equipment and supplies to maintain sanitary standards.
- Discussed safety concerns with supervisor for remediation.
- Kept track of allergies and dietary restrictions, verifying correct meals and snacks were given to youth.
- Transported and escorted program participants to and from activities and on field trips.
- Ordered and maintained all recreational equipment.
Recreation Aid - Summer Hire
Navy CYP NAFI
2018.06 - 2018.08
- Set up and broke down equipment and supplies used in activities, focusing on safe handling and storing.
- Constructed outdoor classroom
- Maintained order among participants to enforce conduct rules conformance.
- Inspected and cleaned toys, equipment and supplies to maintain sanitary standards.
- Discussed safety concerns with supervisor for remediation.
- Assisted in escorting program participants to and from activities and on field trips.
- Ordered and maintained all recreational equipment.
Education
High School Diploma -
Oak Harbor High School
Oak Harbor, WA 2015.09 - 2019.06
Skills
Activity Planning
Safety awareness
Youth Development
Planning activities
Materials maintenance
Adaptability
First Aid/CPR
Verbal and written communication
Developmental care
Safety and health modeling
Program Evaluations
Special Instructions
Planning and Coordination
Tutoring assistance
Excellent oral communication
Analytical writing skills
Ability to plan and organize work
Capability to analyze problems, identify significant factors, gather pertinent data and recognize solutions
Ability to present ideas and propose new solutions to a variety of audiences
Experienced in CYMS utilization
Certification
ServSafe Manager Certificate
Building Computers
Putting together the hardware components of personal computers, which also involves software management
Additional Information
Currently Studying to renew certificate for CompTIA Security+
Timeline
CYS Functional Technology Specialist
Child Youth School Services
2024.03 - Current
ServSafe Manager Certificate
2022-07
Texas Parks & Wildlife Archery Certified
2022-06
CYPA Youth Program Assistant
Child Youth Services
2022.02 - 2022.07
CPR + First Aid
2021-09
Child and Youth Program Assistant
Child Youth Services
2021.06 - 2022.02
Recreation Aid - Summer Hire
Navy CYP NAFI
2019.06 - 2019.08
Child and Youth Program Assistant
Navy CYP NAFI
2019.04 - 2021.02
Recreation Aid - Summer Hire
Navy CYP NAFI
2018.06 - 2018.08
High School Diploma -
Oak Harbor High School
2015.09 - 2019.06
Youth Technology Specialist
Child Youth School Services
8 2022 - 2024.03