Jason Moore

• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
• Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
• Carefully interviewed, selected, trained, and supervised staff.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

• Find, motivate and keep great people
• Lead so amazing that others wanted to follow
• Ensure employees and General Managers are trained to standard using Sonic proven training methods which includes all eLearning certification requirements
• Effective execution of shift management techniques such as deployment, primary and secondary responsibilities, scheduling breaks and labor management
• Manage weekly inventory levels, rotation, tempering, dating of product and establish product par levels to ensure awesome food is served fresh and fast
• Ensure adherence to company policies and procedures
• Develop and/or implement appropriate action and marketing plans in order to grow sales and improve community relations
• Grew healthy and sustainable sales
• Set labor goals for each period: Breakfast 36%, Lunch 18%, Happy hour 18%, dinner 19%, evening 19% and Late night 21 Max
• Daily goal of 19.85% (Lower always better, but realistic due to callout's and no shows.)

• Launched staff engagement, gender diversity and cultural programs addition to robust reporting tool that increased operational quality
• Organized budgets, oversaw P&Ls and achieved margin targets consistently to stay on track with growth plans
• Conducted health, safety and sanitation process evaluations to identify and remedy any violations immediately
• Maintained a Labor-goal of 18.95, a food cost of 22.98, and 97% in Mystery shops in all 5 stores
• Carefully interviewed, selected, trained and supervised staff
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

o 8 years of Honorable service with the US Army as a Chemical Operations Specialist, and Instructor for the Weapons of Mass Destruction program (WMD)

o Successfully managed $1.13M in Haz-Mat equipment, with 46 personnel in Kuwait City from December 2007 - March 2009 with no loss or damages

o Deployed to Iraq, and Kuwait a total of 3 times, but awarded 19 times. 4 (four) Army Achievement

Medals, 2 (two) Good Conduct Medals 2 (two) Army Commendation Medals, Army service Ribbon,

Combat Action Badge, Joint Service Achievement Medal, National Defense Service Medal, Southwest

Asia Service Medal, Overseas Service Ribbon, Kuwait Liberation Medal, Joint Meritorious Unit Award,

Meritorious Unit Commendation, Army Superior Unit Award, and The Presidential Unit Citation