Lead Technician
Holt Caterpillar
- Planned, scheduled, and delegated daily work to team of employees.
- Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
- Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Optimized workflow for enhanced productivity by streamlining processes and providing technical guidance to team members.
- Monitored and enforced safety measures to mitigate hazards.
- Managed team performance by training, mentoring, disciplining, and motivating employees.
- Adhered to established policies and standards to safely complete projects.
- Increased customer satisfaction, ensuring timely resolution of service requests through effective communication and problem-solving skills.
- Tested components and systems to evaluate performance and identify concerns.
- Managed daily activities, assigned tasks to specific staff members and utilized proven management techniques to cut work flow downtime and maximize revenues.
- Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
- Managed projects from conception to completion, ensuring on-time delivery while staying within budget constraints.
- Maximized resource utilization by scheduling work assignments based on technician availability and expertise.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Diagnosed and repaired problems with electrical and mechanical systems.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
- Liaised with internal departments to optimize productivity and efficiency.
