Jason Morisseau

Installation & Maintenance Technician

Huntington,VT

Summary

Hardworking I&M Technician bringing 20+ years of experience performing diverse job duties within the telecommunications industry. Dedicated to maintaining optimal customer service and company satisfaction by performing routine and complex repairs and installs. Strong knowledge of M4 mapping program and working knowledge of Windows based programs. Strong focus on detail, quality and accurate record keeping.

Overview

years of professional experience

Work History

Installation & Maintenance Technician

Waitsfield & Champlain Valley Telecom

09.2013 - Current

Successfully complete both complex and routine repair tasks within expected timeframes, minimizing disruption time for internet and voice customers
Contribute to a safer work environment, promptly addressing any identified hazards or concerns.
Train new employees on installation and repair of fiber and copper plants and on the proper use and care of tools, test equipment, and safety protocols.
Maintain compliance with company standards of inventory through meticulous record-keeping practices.
Elevate team morale by fostering open communication channels among colleagues during challenging situations.
Use problem-solving skills to alleviate issues efficiently with minimal supervision.

Education

Associate of Arts - Liberal Arts And General Studies

Community College of Rhode Island

Warwick, RI

05.2001 -

Skills

Problem-solving aptitude

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Timeline

Installation & Maintenance Technician

Waitsfield & Champlain Valley Telecom

09.2013 - Current

Associate of Arts - Liberal Arts And General Studies

Community College of Rhode Island

05.2001 -

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