Summary
Overview
Work History
Education
Skills
Timeline
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Jason Munro

Summary

Fantastic at using various software for data entry and analysis. Excellent multitasking and applying real-world solutions to long-term licensing issues. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience

Work History

Senior Licensing Specialist

Avalara Inc
08.2020 - 12.2023
  • Researching and documenting needed operational licenses, assisting in licensing issue, monitoring and processing license and license renewals; completing business license applications and gathering supporting documents and signatures
  • Responsible for handling filings and applications for all requested licenses, at all levels of government
  • Provide positive customer service experience while assisting in and supporting all aspects of service related to the relevant Laws and Regulations and licensing procedures
  • Review submissions by customers for completeness and accuracy and communicate efficiently to ensure timely and accurate submissions
  • Manage and facilitate tax registrations and other business-related compliance filings and communicate with Authority representatives to facilitate filings
  • Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
  • Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
  • Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
  • Leveraged industry knowledge to advise clients on best practices for maintaining compliance with regulatory requirements.

Licensing Specialist

Business Licenses LLC
08.2019 - 08.2020
  • Accomplished successful renewal of expiring licenses through meticulous preparation, submission, and follow-up of relevant documentation.
  • Developed comprehensive training materials for new team members, ensuring consistent understanding of licensing policies and procedures.
  • Provided exceptional customer service to applicants, addressing inquiries with accurate information and timely responses.
  • Enhanced cross-functional collaboration between departments through effective communication and coordination of licensing activities.
  • Negotiated favorable terms for clients during license acquisition processes, securing optimal benefits while minimizing risks.

Physical Therapy Assistant Intern

Dilorenzo TRICARE Health Clinic
06.2018 - 09.2018
  • Physical therapy intern trained alongside experienced professionals to acquire new technical knowledge and learnings
  • Provide support and prepare educational materials as relevant to trainings for presentations and meetings
  • Provide support with equipment maintenance and calibration, including prepping examination rooms and support with scheduling patient appointments.
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Increased clinic efficiency by managing treatment schedules, equipment setup, and inventory management tasks.

Education

Bachelor's - Law/Criminology

Ramapo College of New Jersey
Mahwah, NJ
05.2019

Skills

  • Proficiency with management of the Business License Compliance Package (BLCP) Including planning and management of relevant license permits and tax registrations

Timeline

Senior Licensing Specialist

Avalara Inc
08.2020 - 12.2023

Licensing Specialist

Business Licenses LLC
08.2019 - 08.2020

Physical Therapy Assistant Intern

Dilorenzo TRICARE Health Clinic
06.2018 - 09.2018

Bachelor's - Law/Criminology

Ramapo College of New Jersey
Jason Munro