Summary
Overview
Work History
Education
Skills
Coursework
Painting
Timeline
Generic

JASON MURRELL

Cincinnati,Ohio

Summary

Exceptional ability to quickly master new software and apply its full range of capabilities. Committed to excellent service and customer satisfaction. Able to work independently and as a cooperative team member. Skill in providing a safe, supportive, and nonjudgmental environment. Proven ability to respond immediately and confidently in emergencies. Able to function at top performance throughout a 24-hour shift.

Overview

25
25
years of professional experience

Work History

Delivery Truck Driver

Topicz
01.2019 - 10.2023
  • Inspected vehicle before and after every trip and conducted minor repairs.
  • Operated equipment such as hand trucks and carts to efficiently load and unload vehicles, consistently maintaining tight timetables.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Operated with safety and skill to avoid accidents and delays.

Compucom
02.2013 - 07.2018
  • Performed troubleshooting to correct computer hardware and software malfunctions.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Linked computers to network and peripheral equipment.
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Set up and maintained user accounts and client access.

Convergys
01.2012 - 02.2013
  • Walked individuals through basic troubleshooting tasks.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Provided basic end-user troubleshooting and desktop support.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Identified potential sales and cross-selling opportunities and informed supervisor.

Pomeroy IT Solutions
10.2008 - 10.2011
  • Used diagnostic tools to identify hardware failures and replace non-functional components.
  • Performed installation, maintenance and repair for complex internal computer hardware and various software applications.
  • Completed routine and complex software installations, assisting users of various levels of computer sophistication in operation of new and existing software.
  • Linked computers to network and peripheral equipment.
  • Refurbished PC systems and peripherals such as monitors, networking equipment, printers, and more.
  • Configured hardware, devices, and software to set up work stations for employees.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Installed and configured operating systems and applications.

Delivery

Papa John’s Pizza
03.2007 - 10.2008
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

Cook/ Closer

Burger King
10.2006 - 03.2007
  • Maintained checklists of required documentation and open issues affecting closings.

Operations Manager

Gold’s Gym
11.2002 - 10.2006
  • Supervised Cleaning Crew and Daily Operations – Maintained Equipment Including IT Dept.

Entex
06.1998 - 11.2002
  • Installed Hardware Assembly

Education

Skills

  • Road Safety Knowledge
  • Route Planning
  • Delivery Schedule Development
  • DOT Compliance
  • Component Replacements
  • Technical Support
  • Computer Hardware Knowledge
  • Help Desk Support
  • Computer Configurations
  • Network Security Measures
  • Operating System Testing
  • Computer Imaging
  • Installation and Repair
  • System Testing
  • Computer Networking
  • Cable Pulling
  • Analytical Thinking
  • Desktop and Laptop Installations
  • PC Refurbishment
  • Install Software
  • Data Recovery
  • System Upgrades
  • Email Communication

Coursework

  • A+ Operating System Technology
  • Network +

Painting

I paint miniatures. I can also fabricate small buildings out of common crafting items.

Timeline

Delivery Truck Driver

Topicz
01.2019 - 10.2023

Compucom
02.2013 - 07.2018

Convergys
01.2012 - 02.2013

Pomeroy IT Solutions
10.2008 - 10.2011

Delivery

Papa John’s Pizza
03.2007 - 10.2008

Cook/ Closer

Burger King
10.2006 - 03.2007

Operations Manager

Gold’s Gym
11.2002 - 10.2006

Entex
06.1998 - 11.2002

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JASON MURRELL