Reliable and dedicated professional with over 16 years of experience in golf operations and customer service. Skilled in Golf Genius Software, tournament facilitation, merchandising strategies, and personalized club fitting, ready to enhance operational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
Work History
First Assistant Golf Professional
Wyoming Valley Country Club
Wilkes-Barre, Pennsylvania
04.2009 - Current
Utilized Golf Genius Software and USGA Handicapping System to streamline tournament procedures.
Supervised and facilitated hundreds of golf tournaments as well as various leagues.
Executed daily operations of the Pro Shop, emphasizing tee time scheduling, and merchandise organization.
Facilitated phone calls to assist members with reservations and inquiries.
Enhanced merchandising strategies to maximize sales potential and customer experience.
Provided instruction to individuals or groups in playing the game of golf.
Authorized club fitter providing expertise for multiple golf brands.
Supervised personnel for cart attendants and driving range outside services.
Competed in collegiate golf tournaments, showcasing athletic skill and dedication
Bartender
River Grille
Wilkes-Barre, Pennsylvania
03.2008 - Current
Handled cash transactions accurately and processed payments efficiently.
Engaged with patrons to provide excellent customer service and recommendations.
Collaborated with kitchen staff to ensure timely delivery of food orders.
Education
Associate in Specialized Business Degree - Golf Course Management
York Career Institute
York, Pennsylvania
08-2009
Skills
Competitive golfer
Golf Genius Software
Tournament operations management
Reliability and dependability
Multitasking capability
Interpersonal skills
Personalized club fitting
Teamwork and collaboration
Handicap system administration
Merchandising strategy
Pro shop operations
Problem-solving aptitude
References
References available upon request.
Timeline
First Assistant Golf Professional
Wyoming Valley Country Club
04.2009 - Current
Bartender
River Grille
03.2008 - Current
Associate in Specialized Business Degree - Golf Course Management