Jason Neiswanger
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Culinary Team Leader
Whole Foods Market
01.2023 - Current
- Oversaw quality control processes in the kitchen, ensuring accurate execution of recipes and adherence to company standards.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
- Ensured food safety compliance by strictly adhering to sanitation guidelines and regularly maintaining a clean working environment.
- Managed staff schedules to ensure optimal coverage during peak service hours, maximizing productivity and minimizing labor costs.
Culinary Associate Team Leader
Whole Foods Market
11.2021 - 01.2023
- Collaborated with team members to maintain a clean and organized work environment, ensuring optimal productivity.
- Established effective communication channels within the kitchen team, fostering a positive and collaborative work atmosphere.
- Trained new staff on food preparation and safety procedures.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Culinary Order Writer
Whole Foods Market
05.2020 - 11.2021
- Worked closely with management to ensure accurate forecasting of product demand, enabling more effective resource allocation and supply chain planning.
- Contributed to company growth by identifying opportunities for cross-selling additional products during the order writing process.
- Maintained up-to-date knowledge of products, pricing, and promotions to ensure accurate order placement.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products.
Store Team Leader
Fireleaf Asian Kitchen
09.2017 - 04.2020
- Monitored staff performance, customer service and sales goals to meet and exceed targets.
- Trained new employees on store operations, customer service skills, and product knowledge.
- Developed employee schedules that balanced individual needs with store coverage requirements, resulting in reduced overtime costs.
- Fostered a positive work culture that emphasized teamwork, communication, and mutual respect among staff members.
- Ensured compliance with company policies and procedures, maintaining a safe work environment for all team members.
Sushi Chef
Sushi Katsu
02.2016 - 09.2017
- Prepared high-quality seafood, rice and ingredients for sushi.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Educated guests on different types of fish and shellfish to aid decision-making on sushi orders.
- Placed orders to restock items before supplies ran out.
Sushi Chef
Twiisted Burgers And Sushi
02.2014 - 02.2016
- Prepared high-quality seafood, rice and ingredients for sushi.
- Used various types of knives, hand tools and utensils to fillet fish in preparation for sushi.
- Maximized guest satisfaction with timely order completion during peak hours without compromising quality or presentation.
- Pleasantly welcomed patrons entering sushi bar, offering to explain menu options.
- Enhanced customer satisfaction by crafting visually appealing and delicious sushi rolls with precision and attention to detail.
Education
Bachelor of Arts - Biblical Studies
Malone University
Canton, OH05.2011
Skills
- Scheduling Staff
- Sanitation Standards
- Nutritional knowledge
- Food presentation
- Menu development
- Food and Beverage Operations
- Customer Service
- Multitasking ability
- Food safety understanding
Timeline
Culinary Team Leader
Whole Foods Market
01.2023 - Current
Culinary Associate Team Leader
Whole Foods Market
11.2021 - 01.2023
Culinary Order Writer
Whole Foods Market
05.2020 - 11.2021
Store Team Leader
Fireleaf Asian Kitchen
09.2017 - 04.2020
Sushi Chef
Sushi Katsu
02.2016 - 09.2017
Sushi Chef
Twiisted Burgers And Sushi
02.2014 - 02.2016
Bachelor of Arts - Biblical Studies
Malone University