Jason Nickles

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• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

• Developed creative menu offerings, incorporating seasonal ingredients and unique flavor combinations.
• Monitored grill temperatures throughout service hours to guarantee perfectly cooked meats every time.
• Proactively addressed customer concerns or complaints related to food quality or service, taking appropriate action when necessary.
• Managed catering events from start to finish, including planning menus tailored to specific client needs while maintaining budget constraints.

• Managed daily kitchen operations, delegating tasks among staff members to optimize workflow and maintain high-quality standards.
• Checked and tested foods to verify quality and temperature.
• Improved customer satisfaction by addressing feedback promptly and implementing necessary adjustments to kitchen procedures.
• Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.