Jason Nieto

• Performing forensic examinations across various digital devices and storage media using tools like Axiom, X-Ways, KAPE, open-source tools, and custom PowerShell/Python scripting.
• Oversaw evidence management/chain of custody, including acquisition, preservation, destruction and returning.
• Conducted Incident Response, Digital Forensics investigations, and Malware Analysis to identify malicious activity and derive Indicators of Compromise (IOCs) and detection rules.
• Recognized potential intrusion attempts and compromises through thorough reviews and analyses of event detail and summary information.
• Analyzed Business Email Compromise (BEC) incidents on Office 365 and Gmail platforms, utilizing advanced techniques for fraud detection and asset protection.
• Analyzed various network and host-based security appliance logs (Firewalls, NIDS, HIDS, Sys Logs, etc.) to determine appropriate remediation actions and escalation paths.
• Developed and implemented forensic methodologies, tools, and procedures to streamline investigations and enhance efficiency.
• Led and managed a team of digital forensic analysts in high-profile investigations, ensuring compliance with industry standards and legal protocols.
• Produced comprehensive forensic reports detailing findings, analysis, and recommendations for remediation and prevention strategies.
• Maintained proficiency in cutting-edge forensic technologies, emerging threats, and industry best practices through continuous learning and professional development.

• Analyzed and resolved customer-affecting incidents within the Verizon Wireless network, showcasing a comprehensive understanding of voice and data network architecture and operational dynamics. Managed a workload of over 2000 individual tickets annually.
• Conducted daily analysis involving wireless signal strength assessments for end-users, message tracing with PCAP analysis, and collaboration with cross-functional teams to ensure swift issue resolution.
• Provided guidance to fellow technicians as a Subject Matter Expert for Real-Time-Reporting, contributing to the development of technical documentation and training materials for departmental use.
• Facilitated more than 5 System Performance workshops for incoming contractors and newly onboarded staff, enhancing their understanding and proficiency in network performance analysis and troubleshooting.
• Maintained quality assurance and customer satisfaction objectives.

[Description of responsibilities in line with your role as a technician for Verizon.]

• Implemented strong coding practices in HTML, CSS, JavaScript, ensuring optimal performance across various browsers and devices.
• Integrated UI features complying with prescribed code standards and technical design guidelines.

• Administered, safeguarded, and upheld the functionality of more than 130 systems used by students, faculty and staff within the Technical Communications & Linguistics laboratories.
• Delivered comprehensive end-user aid for software and networking challenges.
• Acted as the primary liaison for the department head concerning all matters related to network and equipment management.