Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
Superintendent/Supervisor of Operations
Cole Property Management & Repair
Oregon / Washington , Oregon / Washington
01.2001 - 09.2006
Introduced new methods, practices, and systems to reduce turnaround time.
Demonstrated close attention to detail to verify quality and accuracy of work.
Identified and resolved construction issues promptly to prevent delays.
Monitored construction sites for compliance with safety regulations and adherence to standards.
Negotiated labor contracts with general contractors and subcontractors.
Obtained building and specialty permits from local jurisdictional agencies.
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
Trained and developed team members to build human capital.
Supervised field crews to maximize quality and work efficiency.
Collaborated with management and fellow supervisors to organize operations and achieve demanding schedule targets.
Supervised job site employees and subcontractors across Number trades.
Reduced excess spending by effectively utilizing given resources.
Implemented emergency resolution initiatives to reduce process lags.
Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
Communicated with stakeholders on job milestones.
Trained workers in proper methods, equipment operation and safety procedures.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Oversaw cost-effective supplier purchases, saving company over $Amount.
Coordinated supervisory assignments to maintain strong front-line leadership over Type operations.
Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Owner/Operator
IQ Construction Remodeling
Lacey, WA
09.1999 - Current
Managed day-to-day business operations.
Consulted with customers to assess needs and propose optimal solutions.
Trained and motivated employees to perform daily business functions.
Established foundational processes for business operations.
Cabinet and door installations and fabrication
Home Repairs- Plumbing - water damage - flooring to kitchen and bathroom install. Major or big we dis them all . . Insurance claims and evaluations . People management /office management keeping daily task on schedule.
Supported construction and extraction workers to facilitate timely completion of projects.
Oversaw daily operations at site, keeping team production moving at optimal pace.
Education
Bachelor Of Architecture - Structural
Lewis & Clark College
Portland, OR
04.1998
Skills
Maintaining Clean Work Areas
Job Assignments
Loss Prevention Strategies
Interior Renovations
Negotiation
Consulting
Labor Relations
Operational Efficiency and Safety
Quality Control Planning
Operations Management
Customer Relations
Accomplishments
Documented and resolved Issue which led to Results.