Summary
Overview
Work History
Education
Skills
Timeline
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Jason Okoukpai

Houston,TX

Summary

Account Executive with expertise in customer relationship management and strategic problem-solving. Demonstrated success in increasing client satisfaction and driving sales through innovative solutions. Strong communication skills utilized to build robust client relationships and deliver effective presentations. Focused on achieving business objectives and enhancing team performance.

Overview

3
3
years of professional experience

Work History

Team Lead

Premier Marketing Concepts
Houston, TX
02.2024 - Current
  • Maintained accurate records of all sales activities using CRM software systems.
  • Listened to customer needs to identify and recommend best products and services.
  • Developed and maintained relationships with key clients to ensure customer satisfaction.
  • Achieved company growth and brand development through market expansion and sales.
  • Implemented best practices for client relationship management processes and procedures.
  • Built strong relationships with clients by providing ongoing support and guidance.

Sales Representative

Reliant Energy
Houston, TX
06.2023 - 01.2024
  • Negotiated deals and handled complaints or objections.
  • Greeted and assisted customers to foster positive experiences.
  • Analyzed customer feedback to improve products and services.
  • Identified customer needs by asking questions and advising on best solutions.
  • Prepared and delivered appropriate presentations on products and services.

Concierge

Gtc Amenity
Houston, TX
01.2022 - 05.2023
  • Handled mail and package deliveries, keeping items secure.
  • Ensured compliance with all hotel safety and security policies.
  • Directed incoming calls and messages to appropriate staff or residents.
  • Updated thefront desk's concierge book to maintain themost relevant visitor information.
  • Maintained guest privacy and building reputation by keeping information confidential.

Education

BBA - Business Management

Texas Southern University
Houston, TX
12-2023

High School Diploma -

Kings College Lagos
Lagos Nigeria
12-2018

Skills

  • Excellent Communication Skills
  • Business process improvement
  • Financial analysis and reporting
  • Customer relationship management
  • Client retention
  • Team leadership
  • Client engagement
  • Problem solving

Timeline

Team Lead

Premier Marketing Concepts
02.2024 - Current

Sales Representative

Reliant Energy
06.2023 - 01.2024

Concierge

Gtc Amenity
01.2022 - 05.2023

BBA - Business Management

Texas Southern University

High School Diploma -

Kings College Lagos

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