Summary
Overview
Work History
Skills
Timeline
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JASON OKPEGBUE

Dallas,TX

Summary

Product Owner with over 6 years of experience driving impactful digital and physical product solutions across the automotive, tech, and consulting sectors. I specialize in bridging business goals with technical execution, leading initiatives from ideation to production with a customer-first mindset.

Overview

6
6
years of professional experience

Work History

Senior Product Owner

Thor Industries
01.2025 - 06.2025
  • Led product development from ideation to production for Harbinger and HV1 initiatives, driving strategic planning, stakeholder alignment, and execution for web and mobile solutions.
  • Created and managed demand management tickets, collaborating with offshore solution architects to prioritize features based on business value and technical feasibility.
  • Owned and managed the product backlog, ensuring continuous refinement, grooming, and alignment with sprint planning to deliver high-impact features on schedule.
  • Served as the voice of the customer by conducting market research, synthesizing user feedback, and translating insights into actionable product improvements.
  • Partnered with UI/UX designers to review and enhance Figma prototypes, ensuring intuitive user experiences across mobile apps and in-store display screens

Product Owner

Amazon Echo
06.2022 - 06.2023
  • Developed comprehensive product strategies and roadmaps, aligning business objectives with customer needs and market trends to drive product success.
  • Led product discovery sessions to identify market opportunities, define product vision, and generate innovative ideas for digital commerce solutions.
  • Collaborated with cross-functional teams, including UX designers and developers, to translate product vision into actionable plans and deliver high-quality digital experiences.
  • Acted as Product Owner in Agile Scrum framework, leading sprint planning, backlog refinement, and sprint review meetings to prioritize tasks and ensure timely delivery of features.
  • Managed product detail pages (PDPs) on e-commerce platforms, optimizing content and design to enhance user engagement, drive conversions, and improve overall customer experience.
  • Implemented Minimum Viable Products (MVPs) to validate assumptions, test hypotheses, and gather feedback, resulting in iterative improvements and informed decision-making.
  • Proactively addressed outages and technical issues, collaborating with engineering teams to identify root causes, implement solutions, and minimize impact on product performance and user experience.

Product Owner

Pwc
09.2021 - 06.2022
  • Led Salesforce implementation projects from initiation to completion, collaborating with cross-functional teams to gather requirements, design solutions, and deliver on business objectives.
  • Leveraged Salesforce reporting and analytics tools to generate insights and inform decision-making, empowering clients to make data-driven strategic decisions.
  • Documented gaps in customer needs by collaborating with senior architects to ensure stakeholder demand with communication for REST API's were met.
  • Identified pain points in product journey through discovery and framing leading to the development of efficient solutions, reducing support tickets by 3.5%.
  • Delivered bi-weekly updates to depict ongoing customer issues, problems with product implementation and proposed future state solutions.
  • Assisted with internal training and 4 roll-out activities.

Senior Business Analyst

Docupace
02.2021 - 07.2021
  • Utilized Salesforce customization tools to configure and customize CRM solutions tailored to clients' specific needs, enhancing user experience and driving adoption.
  • Acted as a liaison between stakeholders and development teams, translating business requirements into technical specifications and overseeing the implementation process.
  • Implemented a new business to consumer SaaS product to enable customers.
  • Created user stories and acceptance criteria to get buy-in from stakeholders.
  • Validated 40+ user test cases to verify features that addressed user needs.
  • Analyzed and synthesized data to define go to market strategies.

Scrum Master

Infosys
09.2019 - 06.2020
  • Conducted training sessions and provided ongoing support to end-users, ensuring a smooth transition to new Salesforce functionalities and maximizing ROI.
  • Implemented best practices and optimized workflows within Salesforce to streamline business processes, improve data quality, and increase efficiency.
  • Lead a cross functional team involving internal business units and to develop product from design to implementation in an agile environment.
  • Assisted in defect identification, triage, and resolution, provided post deployment support and training to production staff.
  • Authored and disseminated communications for release notes, system outages, maintenance and incident response.
  • Updated documentation for new features and conducted demos for stakeholders and IT team.

Skills

  • JIRA
  • Confluence
  • Service Cloud
  • Sales Cloud
  • Marketing Cloud
  • Azure/DevOps
  • Visio
  • SQL
  • Tableau
  • Balsamiq
  • Figma
  • Miro
  • Python
  • JavaScript
  • Mural/Miro
  • MS Office(Visio)
  • SAP
  • Confluence

Timeline

Senior Product Owner

Thor Industries
01.2025 - 06.2025

Product Owner

Amazon Echo
06.2022 - 06.2023

Product Owner

Pwc
09.2021 - 06.2022

Senior Business Analyst

Docupace
02.2021 - 07.2021

Scrum Master

Infosys
09.2019 - 06.2020

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JASON OKPEGBUE