Jason Oldham
Smoke Rise ,GA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
30
30
years of professional experience
Work History
Retail Business Consultant
W.S. Badcock Corporation
09.2019 - Current
- Worked with multiple store owners and corporate owned stores within the WS Badcock corporation to plan, prepare, and execute best practices for store and sales growth and performance.
- Evaluated performance of stores, verifying adherence to standards set by the corporate office, and mediating any issues between the corporate office and store owners.
- Ensured consistency and adherence to operating policies and procedures via staff training and effective communication.
- Monitored success of new processes, products and system support methods, fine-tuning efforts of project completion.
- Prepared and reviewed store budgets, analyzing performance data, and examining financial statements to assess progress in achieving store, market, and company objectives and expectations.
- Assisted in business plans, advertising decisions and budgets, and offered advice on any pertinent issues.
- The position is aptly described as liaison, mediator, business consultant, and advisor.
General Manager
W.S. Badcock Corporation
08.2008 - 09.2019
- Responsible for all operations of a major furniture retail store chain including floor sales, inventory management, cash and merchandise auditing, merchandise display and delivery coordination and follow-up.
- Oversaw a team of over 10 store personnel, including assistant managers, collections managers, sales associates, and delivery drivers.
- Prepared sales and merchandise reports, profit and loss statements, operational and financial statements and took action to increase profits.
- Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
- Successfully managed a multi-store transition to a new Point of Sale software program.
- Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
- Subsequent training of General and Assistant Managers on software use and floor sales integration.
- Provided ongoing remote technical support.
- Trained General Managers on store management procedures in Burlington, NC.
- Employee hiring and training, motivation, set schedules, delegation and follow-up of task completion.
- Oversight of customer credit applications, authorizing lines of credit and management and enforcement of collections procedures.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Introduced new methods, practices, and systems to reduce turnaround time.
Assistant Manager
W.S. Badcock Corporation
01.1995 - 01.2008
- Greeted customers; provided product and program information, demonstrated product features and benefits.
- Processed customer orders and credit agreement applications.
- Processed customer payments and maintained return policies.
- General correspondence and maintained store records as needed.
- Solicited additional business through telephone calls and card mailings.
- Prepared merchandise price tags.
- Inspected merchandise before loading.
- Loaded and unloaded merchandise.
- Set-up, cleaned, repaired and tested returned products and serviced merchandise as needed.
- Oversaw store loss prevention program by working in a safe manner; identified, reported and resolved unsafe conditions.
- Inspected company delivery vehicles to maintain vehicle integrity, safety and proper performance by completing regular inspections and maintaining the master inspection checklist.
- Promoted to General Manager froma privately owned store to a corporate owned store.
Education
Gordon College
Barnesville, GAChattahoochee Technical College
Dallas, GA01.1997
Kennesaw State College
Kennesaw, GA01.1995
Skills
- Voice-over projects for corporate training videos
- Microsoft: Outlook, Word, Excel, PowerPoint
- Intuit: QuickBooks, Storis
- Operating Systems: Mac OS, Windows, iPhone/iPad
- Excellent customer service
- Conflict Mediation
- Problem-solving abilities
- Relationship Building
- Teamwork and Collaboration
- Analytical Thinking
- Adaptability and Flexibility
- Reliability
Awards
- Mensa
- Phi Beta Kappa, academic honor society
Timeline
Retail Business Consultant
W.S. Badcock Corporation
09.2019 - Current
General Manager
W.S. Badcock Corporation
08.2008 - 09.2019
Assistant Manager
W.S. Badcock Corporation
01.1995 - 01.2008
Gordon College
Chattahoochee Technical College
Kennesaw State College
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