Jason Oliver
Summary
Results-oriented National Account Manager effective at expanding territories and building retention. Highly organized with excellent communication and planning abilities. Offering 25+ years of experience in fast-paced sales environments.
Experienced Account Manager adept in national business operations, cultivating new business partnerships, managing supplier relationships and increasing customer satisfaction. Excellent business acumen, customer service skills and strategic planning.
Overview
23
23
years of professional experience
Work History
National Account Executive
CCC- Worldwide Inc
10.2022 - Current
- Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
- Efficiently resolved sales, service and account issues to maximize customer satisfaction.
- Boosted sales by 10%, territory by 10% and market share by 3% during three months of contract work using cross-selling techniques.
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations.
Sales Manager/Trainer
Ryan & Jacobs
06.2021 - 09.2022
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed recruitment, training and development for highly effective sales team.
- Designed and implemented sales training program and documentation.
- Developed and led group training courses to align with corporate sales and service goals.
- Trained account reps on sales and account management practices to reduce process lags and enhance performance, efficiency and profitability.
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Account Executive
Applied Concepts Inc
09.2016 - 12.2020
- Built and strengthened relationships with new and existing accounts to drive revenue growth.
- Prospected new clientele through networking, cold calling, canvassing and referrals.
- Drove new business development through qualifying leads, building relationships and executing strategic sales.
- Strengthened customer relationships with proactive and collaborative approach to managing needs.
- Managed sales cycle from first contact to established customer sale and maintained solid customer base.
- Reviewed accounts monthly to monitor and track customer satisfaction and complaints.
- Contacted customers as issues arose to provide prompt resolutions.
- Identified client business needs by gaining understanding of goals, objectives and processes.
- Recorded and maintained sales prospect and sales data within customer relationship management system.
Account Manager
Atlas & Associates Llc
02.1999 - 07.2016
- Addressed problems with accounting, billing and service delivery to maintain and enhance client satisfaction.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Oversaw new business development and customer servicing.
- Liaised between account holders and various departments.
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Contributed to annual revenue goals by selling new services and developing new accounts.
- Analyzed account details such as usage, sales data and client comments to enhance understanding of effectiveness and client needs.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Managed book of business worth $10mil across 25-35 accounts.
Education
High School Diploma -
Lakeview Centennial High School
Garland, TX04.1989
Skills
- Customer Engagement Strategies
- Discount Rate Requirements
- Customer Trend Analysis
- Business Growth and Retention
- Solution Selling
- Customer Complaint Resolution
- High Impact Proposal Presentations
- Clear and Professional Communication
- Salesforce Software
- Business Growth Opportunities
- Sales Pipeline Management
Timeline
National Account Executive
CCC- Worldwide Inc
10.2022 - Current
Sales Manager/Trainer
Ryan & Jacobs
06.2021 - 09.2022
Account Executive
Applied Concepts Inc
09.2016 - 12.2020
Account Manager
Atlas & Associates Llc
02.1999 - 07.2016
High School Diploma -
Lakeview Centennial High School
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