Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Jason Orchard

Seneca Falls

Summary

Dynamic professional with extensive experience as a Correctional Officer at NYSDOCCS, adept in emergency response and conflict resolution. Proven track record in training new staff and enhancing safety protocols, ensuring a secure environment. Skilled in report writing and de-escalation techniques, fostering a culture of safety and professionalism.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Correctional Officer

NYSDOCCS - Five Points Correctional Facility
11.2014 - 03.2025
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Prepared reports to document incidents and violations.

Sales Associate

Verizon Wireless
06.2012 - 11.2014
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

General Manager

Yawger Brook Catering
10.2009 - 11.2014
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.

Education

Associate of Arts - Criminal Justice

Cayuga Community College
Auburn, NY
06-2013

High School Diploma -

Union Springs High School
Union Springs, NY
06-2011

Skills

  • Emergency response
  • Conflict resolution
  • Inmate supervision
  • Report writing
  • Training and mentorship
  • Safety protocols
  • First aid training
  • De-escalation techniques
  • Firearm operations trained

Accomplishments

  • Achieved MPTC Certified Weapons Training Instrctor by completing Eight Week Course with accuracy and efficiency.

Certification

  • Use of Force Training Certification - Various authorized training centers.
  • First Aid Certification - American Red Cross.
  • Chemical Agents Certification - Various certified security and law enforcement training providers.
  • Automated External Defibrillator (AED) Use Certification - National Safety Council.
  • Cardiopulmonary Resuscitation (CPR) - American Heart Association.

Timeline

Correctional Officer

NYSDOCCS - Five Points Correctional Facility
11.2014 - 03.2025

Sales Associate

Verizon Wireless
06.2012 - 11.2014

General Manager

Yawger Brook Catering
10.2009 - 11.2014

Associate of Arts - Criminal Justice

Cayuga Community College

High School Diploma -

Union Springs High School
Jason Orchard