Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Jason Pacheco

Banker/ Labor
Bluffton,SC

Summary

Effective time management,

Works well as a team with others.

Strong organization skills

Effective in computer literacy Microsoft skills in Word and Outlook.

Problem-solving skills gained through various customer experience in every role i have acquired.

Management skills acquired through supervising at Home Depot.

Customer service skills acquired through experience in the restaurant industry.

Leadership skills gained through past experiences gaining particular roles throughout employment.

A hardworking, self driven, enthusiastic team player, constantly trying to fulfill a hunger and need to help the client/customer or friend.

Overview

12
years of professional experience

Work History

U.S. Bank

Client Relationship Consultant
07.2021 - Current

Job overview

  • Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
  • Built and maintained relationships with new and existing clients while providing high level of expertise.
  • Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
  • Developed and cultivated lucrative relationships with both new and existing clients through effective communication and exemplary interpersonal skills.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

The Brigantine

Server Trainer
03.2016 - 06.2021

Job overview

  • Trained new team members on restaurant procedures, menu items, and performance strategies.
  • Instructed servers on proper techniques for taking orders, serving food and providing customer service.
  • Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Established and maintained positive relationships with trainees to drive successful learning outcomes.
  • Monitored new server performance and offered continuous support throughout training period.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Provided coaching and mentoring to employees.

Transamerica Life Insurance Company

Insurance Sales Agent
01.2015 - 01.2018

Job overview

  • Generated quotes and proposals for clients to match individual needs.
  • Cultivated relationships with clients to identify and meet insurance needs and establish trust and rapport.
  • Followed up promptly with interested clients to close sales.
  • Provided comprehensive product knowledge and guidance to help clients on product selection.
  • Sought out new clients and developed client relationships through networking, direct referrals, lead databases, and cold calling.
  • Met with prospective clients to discuss insurance needs and provide solutions.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Attended industry conferences to stay informed of latest products and trends.
  • Educated clients on insurance policies and procedures.

Home Depot

Flooring Supervisor
01.2012 - 01.2017

Job overview

  • Maximized individual performance by accepting direction, coaching and feedback.
  • Assisted with signage, pricing and shelf labeling.
  • Monitored entrances and exits to promote store safety, security and minimize merchandise loss.
  • Utilized proper lifting techniques and equipment to move inventory within store.
  • Assisted customers by quickly locating merchandise in showroom.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Examined incoming inventory, merchandised shelves and prevented shrinkage.
  • Mentored new sales associates to contribute to store's positive culture.
  • Developed and nurtured lasting relationships with clients through dedicated assistance, issue resolution and active listening.

Education

Mira Costa College
Oceanside, CA

High School Diploma
01.2032

University Overview

Attended Mira Costa Community College to achieve my associates in Child and Adolescent Development. Unfortunately circustances did not allot me to continue in oceanside.

Kaplan
Mira Mesa

License from Life, Health, And Accidental License
01.2016

University Overview

Skills

  • Client Rapport/Relationship-Building
  • Sales Expertise
  • Consumer Products
  • Customer Experience

Timeline

Client Relationship Consultant
U.S. Bank
07.2021 - Current
Server Trainer
The Brigantine
03.2016 - 06.2021
Insurance Sales Agent
Transamerica Life Insurance Company
01.2015 - 01.2018
Flooring Supervisor
Home Depot
01.2012 - 01.2017
Mira Costa College
High School Diploma
Kaplan
License from Life, Health, And Accidental License
Jason PachecoBanker/ Labor