Jason Painter

Manager of Information Technology Operations for a building manufacturing company .

• Established Quality Assurance, Documentation, Telecommunications/WAN departments and HelpDesk departments that improve internal processes and enhanced productivity.
• Spearheaded implementation and management of migration to cloud services.
• Implement cloud based ERP system microsoft dynamics
• Performed multiple migration projects for technical cut from our sister company. The migration consisted of office 365 products such as email, sharepoint and teams.
• Introduced procedural improvements to increase productivity including scheduled hardware maintenance, employee activity tracking and cross integration of systems.
• Performed as key contributer to building engineering, service and support infrastructures within organization to streamline support of our services.
• Responsible for Datacenter related decisions and architecture.
• Responsible for the administration and maintenance of the Datacenter’s virtual infrastructure using VMware and Scale

• upgraded local infrastructure and migrated to cloud infrastructure
• Established and refined best practices related to service delivery by presenting new ideas to senior management.
• Ensured team utilization level met or exceeds 85% average, by implementing a ticket system
• Participated in recruiting new hires for the team.
• Spearheaded disaster recovery policy
• Performed on-site network assessments and presentations.
• Ensured network uptime during covid lockdowns on old equipment prior to infrastructure upgrade
• Managed the IT budget
• Provided guidance and mentorship to team members.
• Worked with senior management on evaluating and establishing new technical offerings and best practices.
• migrated from microsoft navision erp to business central

• Provided leadership and vision for the customers including strategic planning of information systems.
• Developed strategic direction for the information system plans including technology deployment plans and departmental budgets.
• Implemented information technology and network system deployment and maintenance including all IT infrastructure, wireless communications, PC systems, local networks and mobile environment.
• Managed IT training for IT staff members and end user training on software and desktop systems.
• Created operational policies, procedures, standards, guidelines and best practices.
• Recruited, hired and trained IT staff, project managers, engineer and network administrators.
• Ensured project completion by coordinating resources and timetables with user departments, IT staff and data center employees.
• Assessed new innovative technologies, mission critical systems, security, communications and business continuity.

• Deployed, managed, and maintained corporate network consisting of some 1200 nodes in 8 offices throughout the USA, including remote access VOIP (VPN) Vmware, Terminal Services and other WAN technologies.
• Migrated Exchange 2003 to Office 365
• Oversee Hardware and Software configuration, inventory of all corporate Computer equipment.
• Designed and installed systems at company sites
• Provided technical solutions for all network systems related issues.
• Participated in all hiring's for the IT department
• Provided ongoing National support for installed systems.
• Provide training to IT staff and employees
• Oversaw marketing department and coordinated social media campaigns.

• Analyzed department and job-related functionality requirements to align technology priorities with business needs.
• Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
• Identified opportunities for application optimization, redesign and development and troubleshot and resolved user and application issues.
• Deployed, monitored and maintained system installation, upgrades and network integration.
• Participated in all Hirings

• Analyzed department and job-related functionality requirements to align technology priorities with business needs.
• Developed and implemented technical application support and information technology policies and procedures that advanced investment needs, outcomes and performance measurements to balance continuous innovation with responsible risk-taking.
• Developed, tracked, and controlled information technology operating budgets and cost and benefit analyses for IT spending initiatives.
• Deployed, monitored and maintained system installation, upgrades and network integration.
• Spearheaded agency management system upgrade.
• Spearheaded and implemented citrix
• Implemented VMWare
• Migrated from exchange 2000 server to Exchange 2007
• Provided training for technical staff

• Scheduled staff and delivered training materials and information.
• Reviewed employee performance and surveyed endusers to determine areas for improvement.
• Worked with software development team on reported errors and bugs on newly released software and assisted in deployment of release fixes.
• Installed, modified, and repaired software and hardware to resolve technical issues.
• participated in live disaster recovery scenario
• participated in upgrade from NT Exchange to Exchange 2003
• performed migration from Windows NT to Windows 2003 Server