Jason Partaka
Gladwin,MI
Summary
Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
23
23
years of professional experience
Work History
Service Manager
Richardson Equipment
01.2025 - Current
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
- Managed a team of technicians, ensuring timely completion of projects and high-quality workmanship.
- Maintained a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
- Developed and maintained positive relationships with customers to build rapport and trust.
88M30 Motor Transport Operator
US Army Reserve
11.2001 - Current
- Safely transported personnel and cargo under various conditions, adhering to strict safety protocols.
- Maintained proficiency in tactical planning options and convoy defense techniques.
- Trained new Motor Transport Operators on proper driving techniques, safety procedures, and equipment maintenance.
- Operated with safety and skill to avoid accidents and delays.
- Led a team of Motor Transport Operators through rigorous training exercises, fostering teamwork and honing individual skills to meet mission objectives.
- Current Master Driver
Service Advisor
Richardson Chevrolet
09.2024 - 01.2025
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Conducted thorough vehicle inspections to identify needed maintenance or repairs, recommending appropriate services to customers.
- Increased repeat business, establishing rapport and trust with customers through attentive listening and clear communication.
Driving Instructor
Northern Logistics
03.2021 - 09.2024
- Evaluated student performance and documented progress and goals.
- Ensured all vehicles were well-maintained, clean, and properly equipped according to state regulations for optimal safety during lessons.
- Improved student driving skills by utilizing effective teaching methods and personalized instruction.
- Supported student drivers in hands-on road training.
- Promoted proactive problem-solving approaches among students, empowering them to make informed decisions in complex driving scenarios.
Fleet Manager
Northern Logistics
08.2014 - 09.2024
- Maintained accurate records of all vehicles'' registration, insurance policies, maintenance logs, and other relevant documentation for easy access during audits or inspections.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Increased fleet efficiency by implementing preventive maintenance programs and scheduling regular vehicle inspections.
Route Driver
Republic Services
08.2009 - 08.2014
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
Education
High School Diploma -
Gladwin High School
Gladwin, MI06.2001
Skills
- Strong Observational Skills
- Route Planning
- Customer service management
- Time management
- Workflow management
- Effective Teaching Methods
- DOT Regulations
- Smith System Training
Timeline
Service Manager
Richardson Equipment
01.2025 - Current
Service Advisor
Richardson Chevrolet
09.2024 - 01.2025
Driving Instructor
Northern Logistics
03.2021 - 09.2024
Fleet Manager
Northern Logistics
08.2014 - 09.2024
Route Driver
Republic Services
08.2009 - 08.2014
88M30 Motor Transport Operator
US Army Reserve
11.2001 - Current
High School Diploma -
Gladwin High School
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